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Wilder Hickman
Wilder Hickman | Page 3
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
103 Reviews
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
Read more103 Reviews
Write a Review103 Reviews of Wilder Hickman
July 23, 2025
Excellent service, fast and correct diagnostic. Professional attitude and attention to detail. Would highly recommend Professional attitude and attention to detail. Would highly recommend More
by Spider31
Verified CustomerOther Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
July 15, 2025
Quick service was provided, problem was found and video sent for my review. My service provider took care of the dynamic settings, parking camera, an car buttons. sent for my review. My service provider took care of the dynamic settings, parking camera, an car buttons. More
by LEROY3RD20001
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
July 12, 2025
Mercedes-Benz of Midlothian is very service oriented. I am very impressed with my dealership and the high bar set by Mercedes-Benz. They addressed my issue very promptly. I am very impressed with my dealership and the high bar set by Mercedes-Benz. They addressed my issue very promptly. More
by PMKFRANKLIN
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
July 03, 2025
Good experience but have some concerns on wrapping the front end of my car. There seems to be some blemishes still there that were not removed. front end of my car. There seems to be some blemishes still there that were not removed. More
by LEROY3RD20001
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
June 19, 2025
They are nice to deal with. Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a Expensive but good folks. I had a major repair issue a few miles after my warranty expired and they went to bat for me and delivered the repair for a reasonable price all things considered. More
by GCHALKER
Other Employees Tagged: Alan Mansfield
June 09, 2025
Staff was very professional on time. Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you Good service. Mercedes-Benz of Midlothian, I recommend to other people thank you More
by NEWYORKTP
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
June 06, 2025
Worst communication ever from a service department. They believe email is the best form of communication when your car may need service. Very untrustworthy! They believe email is the best form of communication when your car may need service. Very untrustworthy! More
by Big Bay
Other Employees Tagged: Alan Mansfield
June 03, 2025
I had great experience with this dealership! The costumer service was outstanding. I truly appreciate the quality of the work they did! The costumer service was outstanding. I truly appreciate the quality of the work they did! More
by Yoselin Martinez
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield, Ryan Pulley, Wil Turner
May 29, 2025
Great service and very welcoming. Clean and just all out great customer service. I’m glad i went Clean and just all out great customer service. I’m glad i went More
by MMITCHELL140
Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield
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