Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman | Page 5

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.7
103 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.7

103 Reviews

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103 Reviews of Wilder Hickman

March 28, 2025

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Employee Rating

If my opinion us so important what do l get in return yes the service was great with my opinion you get to get more customers but us as customers giving the opinion what do we get a free oil change would be More

by MAYELEX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Cutler

March 25, 2025

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Fantastic experience with Service and all of the staff were helpful and friendly. Thank you! More

by elisaparkin095
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

March 12, 2025

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They always helpful and corteous they do great work I’m sold on the deslership More

by SHEILA_MMR
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

March 09, 2025

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Great service as always, whether it’s sales or service the experience is exceptional and caring. I recommend any and all to visit Mercedes Benz of Midlothian whether it’s for purchase or service of your v More

by AMG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield, Ryan Pulley, Wil Turner, Tim Lyon (Exceptional)

March 05, 2025

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Service and staff were wonderful to work with. The opportunity to finance was very beneficial. Thank you, More

by GHBLAKEY
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

March 03, 2025

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My service was great and no complaints. I highly recommend. You will not. Be disappointed. More

by THE.MCCASKILL.MAILBOX
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

January 31, 2025

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They took time to explain the issues and ultimately made things right, which I appreciate. More

by BROOKEANNEHUNTER
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mansfield

January 26, 2025

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Excellent service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! More

by RENUSHARMA1166
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

January 17, 2025

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They’ve been phenomenal! Very knowledgeable and extremely helpful. Looking forward to my MB experience. More

by kenitafountain
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Recommend Dealer
Yes

Other Employees Tagged: Wil Turner, Chyne

January 16, 2025

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This dealership has always given me good service. In the parts department , sales department as well as the service department. More

by RTRENT4951
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

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