Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman | Page 5

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.7
105 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.7

105 Reviews

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105 Reviews of Wilder Hickman

April 05, 2025

Dealership Rating
Employee Rating

Excellent cooperation in getting my car repaired midway on my trip between FL and NJ. Car was towed in late a night and fixed first thing in the morning. More

by VIDEOHAL53
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

April 05, 2025

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They were a great help to me after getting stuck with locked emergency breaks. They got me repaired and in the road by 11am after having the car towed in overnight. Everyone was VERY HELPFUL. More

by VIDEOHAL53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Cutler , Scott Lambert, Alan Mansfield, Ryan Pulley, Wil Turner

March 28, 2025

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If my opinion us so important what do l get in return yes the service was great with my opinion you get to get more customers but us as customers giving the opinion what do we get a free oil change would be More

by MAYELEX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Cutler

March 25, 2025

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Fantastic experience with Service and all of the staff were helpful and friendly. Thank you! More

by elisaparkin095
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

March 12, 2025

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They always helpful and corteous they do great work I’m sold on the deslership More

by SHEILA_MMR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

March 09, 2025

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Great service as always, whether it’s sales or service the experience is exceptional and caring. I recommend any and all to visit Mercedes Benz of Midlothian whether it’s for purchase or service of your v More

by AMG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield, Ryan Pulley, Wil Turner, Tim Lyon (Exceptional)

March 05, 2025

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Employee Rating

Service and staff were wonderful to work with. The opportunity to finance was very beneficial. Thank you, More

by GHBLAKEY
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

March 03, 2025

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Employee Rating

My service was great and no complaints. I highly recommend. You will not. Be disappointed. More

by THE.MCCASKILL.MAILBOX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

January 31, 2025

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They took time to explain the issues and ultimately made things right, which I appreciate. More

by BROOKEANNEHUNTER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mansfield

January 26, 2025

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Excellent service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! More

by RENUSHARMA1166
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz, Nicole Cutler , Scott Lambert, Alan Mansfield

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