Wilder Hickman | Page 6
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
Read more103 Reviews
Write a Review103 Reviews of Wilder Hickman
January 07, 2025
I didn't expect the level of device and competency as it was a bad weather day, Ragina was very capable. was a bad weather day, Ragina was very capable. More
Other Employees Tagged: Ragina Fitz
January 01, 2025
Absolutely fantastic facility with the staff to match! ! What more can you ask for in a service center ! What more can you ask for in a service center More
Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield
December 29, 2024
Fast friendly service. Did not have an appointment and they fit me in to fix my tire. Did not have an appointment and they fit me in to fix my tire. More
Other Employees Tagged: Ragina Fitz , Ryan Pulley
December 22, 2024
Ragina was amazing. She and the new service manager Wilder have turned Mercedes Benz of Midlothian into a great service center. Much improved! She and the new service manager Wilder have turned Mercedes Benz of Midlothian into a great service center. Much improved! More
Other Employees Tagged: Ragina Fitz
December 12, 2024
She was very helpful and friendly! She made me feel comfortable when making decisions and was informative about the suggested services She made me feel comfortable when making decisions and was informative about the suggested services More
Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield
December 06, 2024
Great experience, great staff, they stay busy and I was patient. Appreciated the follow up. patient. Appreciated the follow up. More
Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield
November 09, 2024
Excellent service, however, the car could have been cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor mat was still in place and the work number was on the dash. I know these are small things, but to me, it's all in the details that drive excellence. More
Other Employees Tagged: Ragina Fitz
November 09, 2024
Amazing customer service, they go above and beyond to take care of your car needs Would recommend to friends and family take care of your car needs Would recommend to friends and family More
Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield

