Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman | Page 6

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.7
103 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.7

103 Reviews

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103 Reviews of Wilder Hickman

January 07, 2025

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I didn't expect the level of device and competency as it was a bad weather day, Ragina was very capable. More

by PYPESUP
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

January 01, 2025

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Absolutely fantastic facility with the staff to match! ! What more can you ask for in a service center More

by SCOTTGMBH
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield

December 30, 2024

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Fast and courteous, service staff is great, I was in and out of there in one hour , excellent service ! More

by Fernandez Mariel
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulley, Wil Turner

December 29, 2024

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Fast friendly service. Did not have an appointment and they fit me in to fix my tire. More

by terry.welles
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Ryan Pulley

December 22, 2024

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Ragina was amazing. She and the new service manager Wilder have turned Mercedes Benz of Midlothian into a great service center. Much improved! More

by ADAMJDEGRAFF
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

December 12, 2024

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She was very helpful and friendly! She made me feel comfortable when making decisions and was informative about the suggested services More

by vondeleparham
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield

December 06, 2024

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Great experience, great staff, they stay busy and I was patient. Appreciated the follow up. More

by DALETVASQUEZ361
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield

November 15, 2024

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Super service and an excellent advisor He really helped me out. Very good service above the norm. More

by WRAASER
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Booth

November 09, 2024

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Excellent service, however, the car could have been cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor More

by JCRAIG.CSM
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

November 09, 2024

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Amazing customer service, they go above and beyond to take care of your car needs Would recommend to friends and family More

by Alex.Shamsi
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz , Scott Lambert, Alan Mansfield

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