Will Arreola
Will Arreola at Ken Garff Buick GMC
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Will Arreola | Page 3

Service Manager

Ken Garff Buick GMC

900 W Riverdale Rd
Ogden, UT 84405

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4.2
96 Reviews

Dealership Experience

4 yrs

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

4.2

96 Reviews

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96 Reviews of Will Arreola

March 06, 2023

Dealership Rating
Employee Rating

As always, Will, Zach and Ron were great! They always get my vehicle in and out in a timely manner. Great communication as well. More

by colton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop

March 01, 2023

Dealership Rating
Employee Rating

Good dealership. They helped me with my purchase. I’ll recommend the cars on sale to my friends. More

by k.cardenas09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 18, 2023

Dealership Rating
Employee Rating

Always service department is always great and I love the shuttle service. When the shuttle is not available they get me a Lyft. More

by shooterhod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop , Kara Campbell, Merissa Cook

February 11, 2023

Dealership Rating
Employee Rating

This is my third Denali from Ken Garff always kind and curtius and very helpful and the service department is compared to none ! My sales person Brent Walker was great to work with.very good experience . More

by gvinutah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop, Zach Brodis , Brent Walker

December 18, 2022

Dealership Rating
Employee Rating

Amazing service and staff that does everything they can to take care of you. Even in these times of crazy supply issues for parts. I trust no other dealership with my vehicles. I even have free maintenance More

by chambers.rich7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gillett, Zach Bishop, Chad Zorn , Kara Campbell, Brandon Stone

Dec 19, 2022

Ken Garff Buick GMC responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

November 27, 2022

Dealership Rating
Employee Rating

Your technician removed the coolant cap and failed to secure it after completing the oil change. As a result all the coolant eventually boiled out. All of the over heating lights and warnings came on whe More

by wilhelml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kara Campbell, Joseph Price

Nov 28, 2022

Ken Garff Buick GMC responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

Nov 29, 2022

wilhelml responded

As stated above, your technician failed to secure the coolant cap back in place and also failed to secure the hood. Unfortunately I paid for an additional 2 oil changes, but after having this bad experience and requesting a refund, I was only refunded $58.00. At least I've learned a lesson and unfortunately it came through Ken Garff service.

November 02, 2022

Dealership Rating
Employee Rating

Will, Zach and Brandon in the Service Department always go above and beyond. My wife got a nail in her tire in Riverdale, so she stopped by to see if they could fix it. They got her right in, put the don More

by colton8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop , Brandon Stone

Nov 07, 2022

Ken Garff Buick GMC responded

Thanks for your review, Colton! We are grateful for your business and we're so happy to hear that you had a great experience at our service department. Please feel free to reach out if you need anything else. Take care!

October 13, 2022

Dealership Rating
Employee Rating

Great on most things that need to be repaired. My air conditioning needed to be fixed. This went very smooth. No problems. My sunroof has a part that I have had repaired no less than 5 times. The More

by DEBBIEHOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Bishop

September 08, 2022

Dealership Rating
Employee Rating

Service was great as always, someone from another Ken Garff dealership helped me the day I was there and he was great to work with as well. More

by JREED55041
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Veeder , Brandon Stone

Sep 13, 2022

Ken Garff Buick GMC responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 08, 2022

Dealership Rating
Employee Rating

I don’t know if my review went through, it kicked me back to the first screen. If it did not, please let me know More

by CHUCKWALKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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