Will Gross
Will Gross at Ed Morse Delray Toyota

Will Gross | Page 2

Service Advisor

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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20 Reviews

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20 Reviews

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20 Reviews of Will Gross

August 14, 2022

Dealership Rating
Employee Rating

Will is great. Every time was smooth and I was in and out timely. Been with you guys for a few years now. I appreciate a good service team More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Rose

Aug 15, 2022

Ed Morse Delray Toyota responded

We are so pleased to hear of your great experience with Will! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

March 12, 2022

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Employee Rating

Horrible services. They did not respect my time. I was there for 2 hours and 20 minutes. No one communicates with us. Did not even clean up the plastic cover and m More

by Khaythu
Customer Service
Friendliness
Recommend Dealer
No
Mar 14, 2022

Ed Morse Delray Toyota responded

Thank you for letting us know about this. This is not the level of customer service that we promote here at Ed Morse Delray Toyota and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please don't hesitate to reach out to me (Taylor Postin, Customer Relations Manager) directly via email at TaylorPostin@edmorse.com. Ed Morse Corporate Offices

March 10, 2022

Dealership Rating
Employee Rating

Will G was professional and knowledgeable. I will continue to use this dealership because of Will. Awesome job!!! More

by Rxcorycopensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Will. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

February 23, 2022

Dealership Rating
Employee Rating

It was a very easy service. The wait was 1 hour. The coffee was hot. The people were pleasant. More

by delrayrenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Ed Morse Delray Toyota responded

Thanks for the great review. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

February 14, 2022

Dealership Rating
Employee Rating

Pleasant experience in service department and with representative Will Gross! the short wait was well worth it. More

by dr1932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cox

Feb 15, 2022

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

February 10, 2022

Dealership Rating
Employee Rating

I went to get an oil change and it took them less than two hours. More

by carlineaugustin1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

February 09, 2022

Dealership Rating
Employee Rating

This is a great dealership. They really know their stuff and how to treat a customer. More

by JaffeFregorjaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cox, Robert Amato, Junior Fenelus, Lowens Dumel, Jim Wilson , Marc Berger, Rick Ruiz, Jerry Vassilatos, Gabby Verdesoto

Feb 10, 2022

Ed Morse Delray Toyota responded

We are happy to hear that. Thanks for taking the time and letting us know. Ed Morse Corporate Offices

February 07, 2022

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Employee Rating

Easy and efficient. Called Saturday morning for service, dropped off within the hour and car was ready by the afternoon. More

by Jerjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cox, Junior Fenelus

Feb 08, 2022

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

January 31, 2022

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Employee Rating

Easy in and out. Personable and knowledgeable personnel. Costs are competitive and always feel like received value for money paid. Very easy to work with and explains things in easy to understand terms. More

by fitimi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Ed Morse Delray Toyota responded

Thanks for the great review. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

January 28, 2022

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Employee Rating

Will was very personable and kept me updated on everything. Everything was very efficient. My first time bringing my car to be serviced here and I will definitely continue to bring it back. More

by Andersonkimmy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cox

Jan 31, 2022

Ed Morse Delray Toyota responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

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