Will Heredia
Will Heredia at Tonkin Gladstone Hyundai

Will Heredia | Page 2

Sales Associate

Tonkin Gladstone Hyundai

19300 SE McLoughlin Blvd
Gladstone, OR 97027

Contact Me
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80 Reviews

I have been in the business for almost nine years, and I pride myself on offering outstanding customer service and an excellent work ethic. I absolutely LOVE The Pacific North West, LOVE PDX, Love Oregon, and Washington! I am originally from Michoacan Mexico, so Spanish is my mother's thong. I first started as a lot attendant over at Ron Tonkin Chevrolet, in Sep of 2012, and in moved to the sales department in May of 2013. I learned so much from great people, first from my friend and former neighbor Hector P. It was thanks to him that I started in the trade, he was the head of the lot attendants team and I learned a lot from him. Having a good work team that cares for you is a blessing, especially when we spend more hours out of the day working with your team than with your own family. I have been truly blessed my whole career, I have always been surrounded by genuinely good, nice hard-working people.

Dealership Experience

5 yrs

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

Sales and leasing Specialist

not yet
rated

80 Reviews

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80 Reviews of Will Heredia

October 17, 2023

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Employee Rating

Overpaid for vehicle. by nearly $2,500.00. I expected better pricing since paying cash and this was my second purchase here. I have three more vehicles to purchase but More

by rmcdaniel3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Geramimafi, Mehdi Jamil

Oct 18, 2023

Tonkin Gladstone Hyundai responded

Mr. McDaniel, My name is Hero Yoon, the General Sales Manager. I’d like to begin by expressing my gratitude for choosing us for your recent vehicle purchase. We appreciate your loyalty as a returning customer and deeply value your feedback, as it is instrumental in helping us provide the best possible service and pricing to our customers. I understand your concerns about the pricing of your recent vehicle purchase and the expectation of more competitive pricing. We take your feedback seriously, and we are committed to ensuring that you have a more satisfying experience with your future purchases. We are continually working to refine our pricing strategies to offer the most competitive prices in the market. To ensure that we can meet your expectations and offer more competitive pricing, we have recently implemented advanced AI-based pricing strategies. These cutting-edge algorithms allow us to analyze market conditions, competitor pricing, and real-time supply and demand data. This approach helps us adjust our pricing in real-time, ensuring that we are as competitive as possible within our market. Regarding your concern about the overpayment of nearly $2,500 on your recent purchase, I would like to assure you that our AI pricing system is designed to prevent such instances. It accounts for various factors, including vehicle make and model, condition, mileage, regional market conditions, and more, to provide you with a fair and competitive price. We understand that it's crucial for you to receive the best value for your purchases. We sincerely apologize for any inconvenience you experienced due to the rush to secure your recent vehicle as it’s disappointing to learn it fell below your previous purchases. If there's anything specific you would like to discuss or if you have further feedback to share, please don't hesitate to reach out to me directly. Your comments are essential to us, and we are dedicated to addressing your concerns and ensuring your future experiences are exceptional. Thank you again for choosing us, and we look forward to serving you in your future vehicle purchases. Best regards, Hero Yoon General Sales Manager (GSM)

October 14, 2023

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Found the car I wanted, from then everything went quick and easy. I’m very satisfied. More

by DENISEMALIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Jamil

Oct 16, 2023

Tonkin Gladstone Hyundai responded

Thank you for this 5-star review of Tonkin Gladstone Hyundai! We hope you have a stellar day!

September 08, 2023

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Super helpful employees. Low pressure buying experience. Great service package with my Hyundai Tuscon. Would do business with them again More

by BENMANION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2023

Tonkin Gladstone Hyundai responded

We're glad to know you had a positive experience with our team here at Tonkin Gladstone Hyundai. We appreciate your feedback and look forward to doing business with you again in the future. Enjoy the Hyundai Tucson!

September 07, 2023

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Great dealer. They were all very helpful and friendly throughout the entire car buying process. More

by Fovjwpbfvu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nabil Haymoor, Henry Feoktistov

Sep 08, 2023

Tonkin Gladstone Hyundai responded

Thank you for taking the time to write Tonkin Gladstone Hyundai a review!

September 05, 2023

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Very helpful and attentive to my needs and concerns. Answered all questions that I had. More

by MCVILLEGAS112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Haymoor, John Shipman , Ali Geramimafi, Logan Lapine, Dane Walen

Sep 05, 2023

Tonkin Gladstone Hyundai responded

It means a lot to know that our team met all of your needs and addressed any concerns that came up. Thank you for trusting Tonkin Gladstone Hyundai with your business!

September 03, 2023

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Had a decent experience shopping for a used SUV yesterday. Our sales person, Jesse, was fantastic, especially once we broke past the salesman/customer relationship and just started talking; good gu More

by jaredjmclean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Salazar

Sep 07, 2023

Tonkin Gladstone Hyundai responded

We appreciate your feedback and are glad to know that Jesse provided fantastic service during your purchase. On the other hand, I want to apologize for the inconvenience you experienced in our finance department and assure you that it was never our intention to make you feel misled or mistreated. These comments will be shared with the team for improvements in future interactions, and if you'd like to discuss anything else, I invite you to reach out directly. Thank you for your business, Hero Yoon - General Sales Manager - 503-258-5703

August 29, 2023

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Great experience. Logan was a pleasure to work with. We love our new Santa Fe More

by EAS2233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Geramimafi, Logan Lapine

Aug 29, 2023

Tonkin Gladstone Hyundai responded

Congrats on your new Hyundai Santa Fe! We are glad that Logan delivered a five-star buying experience. Thank you for trusting Tonkin Gladstone Hyundai with your business!

August 29, 2023

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Logan, Ali and Will made the car buying process sooo easy and fun! Thanks for all your work getting me into my dream truck! More

by Corilynn
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ali Geramimafi, Logan Lapine

Aug 29, 2023

Tonkin Gladstone Hyundai responded

Corilynn, we're so glad to know that Logan, Ali, and Will made your car-buying experience at Tonkin Gladstone Hyundai easy and enjoyable. Enjoy your dream truck!

August 25, 2023

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Mehdi Jamil was wonderful and worked with us kindly and patiently. It was significantly more than we planned to pay. It is a great car and I am excited and hopeful it will meet our needs nicely. The fin More

by PAULARCASNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Jamil, Dane Walen

Aug 28, 2023

Tonkin Gladstone Hyundai responded

Paula, it's great to know that Mehdi and our team at Tonkin Gladstone Hyundai could assist you in finding the right car. We appreciate your understanding about the late hours - we're always ready to go above and beyond for our customers! Enjoy your new ride!

August 22, 2023

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Employee Rating

My experience was top notch. Logan was amazing to work with and he is a great young man. Congratulations on having such a great young man working for you. More

by Cbric10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Lapine, Dane Walen

Aug 22, 2023

Tonkin Gladstone Hyundai responded

We're so glad to know you had a top-notch experience with Logan at Tonkin Gladstone Hyundai! We appreciate your kind words and we'll be sure to pass them along. Thanks for the review!

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