William Caley
William Caley at Auto Park Ford La Porte

William Caley

Service Advisor

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

Contact Me
4.8
91 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

4.8

91 Reviews

Write a Review

91 Reviews of William Caley

April 21, 2026

Dealership Rating
Employee Rating

I have known Tim for almost forty years. He has always been fair dealing and willing to help in anyway he can. Tim being with auto park will make me a return customer More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler, Rebecca Gorski , Cheryl Ault

Apr 21, 2026

Auto Park Ford La Porte responded

Thank you, Rick, for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

April 01, 2026

Dealership Rating
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As usual. The team here is kind and helpful. I appreciate how quick they work to get me back out the door. More

by Teresa Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Gorski

Apr 01, 2026

Auto Park Ford La Porte responded

Thank you for trusting our team again. It’s great to know our friendly, helpful service got your Ford back on the road so fast. We look forward to your next visit.

March 30, 2026

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Was very happy with the service department. They took care of the car and us. More

by TROJCPA
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Recommend Dealer
Yes
Mar 30, 2026

Auto Park Ford La Porte responded

Thank you for letting us know our service team took great care of you and your Ford Edge. We appreciate the five star rating and look forward to assisting you again.

March 20, 2026

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Lack of technical competence. Poor communication. Questionable practices on pricing and disclosure. Labor and part costs could be higher when compared to other regional dealers. More

by Bob777
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Robert Grooms, Rebecca Gorski , Cheryl Ault, Ashley Luepnitz

Mar 25, 2026

Auto Park Ford La Porte responded

Thank you for providing this feedback, Bob, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 25, 2026

Auto Park Ford La Porte responded

Thank you for providing this feedback, Bob, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 10, 2026

Dealership Rating
Employee Rating

Informed me right away for my recall, Took my car in and they also discovered my back brakes and 1 rotor was bad. Problem fixed in a timely manner. More

by Terri
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Gorski

Mar 10, 2026

Auto Park Ford La Porte responded

Thank you for trusting our team with your Ford Escape. We’re glad we could inform you about the recall, address the brake and rotor issues, and complete the repairs promptly.

March 07, 2026

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Purchased vehicle, 4 days later had an inspection for "certified pre owned" everything was fine and within tolerances. A few days later had to have a hub replaced under warranty and according to the insp More

by joshswedersky
Workmanship
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Service Communication
Recommend Dealer
No
Mar 11, 2026

Auto Park Ford La Porte responded

Thank you for providing this feedback, Josh, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 11, 2026

Auto Park Ford La Porte responded

Thank you for providing this feedback, Josh, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 03, 2026

Dealership Rating
Employee Rating

Spoke with Ashley about being reimbursed for a very costly recall that took out my truck a year prior. Expected the run around and the worst. Ashley and the service team greeted me, reassured me that I More

by timothydavid88
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Grooms , Ashley Luepnitz

Feb 03, 2026

Auto Park Ford La Porte responded

Thank you for sharing your experience with Ashley and our service team. We’re glad we could handle your recall reimbursement quickly and turn your opinion of Ford around. We appreciate your feedback and look forward to assisting you again.

February 02, 2026

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Employee Rating

William has typically been my go to for service and the results have been exceptional! More

by phlipperdude
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Auto Park Ford La Porte responded

We’re thrilled William remains your go-to for service and that your Ford F-150 has had such outstanding care. Thank you for your continued trust and five-star feedback!

January 24, 2026

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Employee Rating

Got in and got out fast! They did a fantastic job! I’ll be returning! Love the sales and service teams!! They’re all top notch!! More

by Monacoman1965
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Forry , Tim from sales is the best!!

Jan 24, 2026

Auto Park Ford La Porte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

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Employee Rating

Will, mgr for service center, was awesome to work with. He always answers his phone and kept me up to date of status of my repair. He even had my truck washed. It was an absolute pleasure to work with him More

by NONO2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 10, 2026

Auto Park Ford La Porte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

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