William Davolio
William Davolio at Security Dodge Chrysler Jeep Ram

William Davolio | Page 3

Service Director

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
24 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

41 yrs, 3 mos

Languages Spoken

English English

4.6

24 Reviews

Write a Review

24 Reviews of William Davolio

September 15, 2023

Dealership Rating
Employee Rating

NO body was helpful . I tried speaking with manager he wont even speak with me face to face. >totaly encourage people to go there for any type of vehicle service. More

by bajwa.amritpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Minka Whitlock

Sep 16, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, We greatly appreciate your feedback here at Security Dodge Chrysler Jeep Ram. I ask that you reach out to me so that we can further discuss the interactions and communication our Service Staff provided you. I hope to hear from you soon, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 10, 2023

Dealership Rating
Employee Rating

I came in for an oil change. It was simple easy. A great hospitality the experience was very pleasant and fast. More

by otis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs , TAMEKO MAXWELL, Dianna Oneil, Nicole Whelan

Sep 12, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave your kind feedback. We are so glad that your oil change went smoothly with the help of our Service Team at Security Dodge Chrysler Jeep Ram and we are always here to help again. Take care.

September 06, 2023

Dealership Rating
Employee Rating

The dealership is one of the best i have dealt with and got me out quick More

by kenduffin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs , TAMEKO MAXWELL, Dianna Oneil, Nicole Whelan

Sep 07, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Security Dodge Chrysler Jeep Ram.

August 09, 2023

Dealership Rating
Employee Rating

THIS DILERSHIP - SUCK SUCK SUCK ! !! RAM 2022 1500 LIMITED. My truck NOT FIXED after it’s stay at Security Dodge Chrysler Jeep RAM from 05/10/2023 to 07/27/2023 , it’s 2.5 mounts f More

by Bogdan K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Capanelli, Gabby Vigs , Steve Giunta, Ahmad Hosman, Natalie Jenkins, John LaFrancesca, TAMEKO MAXWELL, Dianna Oneil, Nicole Whelan

Aug 23, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, We were waiting on parts which are now available. Please reach out to us if you would like to schedule an appointment. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Aug 24, 2023

Bogdan K responded

It's not truth, according to email from Chrysler customer department you RECIVED parts!!! Below copy of email from "Chrysler customer department". --------------- Original Message --------------- From: US Customer Care [uscustomercare@cac.stellantis.com] Sent: 6/14/2023 8:27 AM To: bogdank@me.com Subject: Re: Case# 86323278 -- Parts Hello Bogdan I just received word from the dealer the parts are in and your vehicle should be fixed shortly. I will follow up with you 06/21/2023 to ensure everything is good. If you have any questions though please do not hesitate to contact me in the meantime. Kind Regards, Heather Stellantis Case Manager 844-827-2006 ext. 5140149 --------------- Original Message --------------- From: Tomeko Maxwell [tmaxwell@securitydodge.com] Sent: 6/13/2023 5:47 PM To: uscustomercare@cac.stellantis.com Subject: Re: Case# 86323278 -- Parts PARTS ARE IN STOCK. WAITING ON VEHICLE TO GET IN TRUCK SHOP TO GET HEAD GASKET INSTALLED. TECH IS CURRENTLY INSTALLING ENGINE ON ANOTHER TRUCK AND THEN THIS TRUCK WILL GET IN SHOP AT SOME POINT THIS WEEK WITHIN 1-2 DAYS. You dealership is sack and LIARS.

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