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William Davolio
William Davolio at Security Dodge Chrysler Jeep Ram
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William Davolio

Service Director

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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3.3
11 Reviews

Dealership Experience

11 mos

Industry Experience

39 yrs

Languages Spoken

English English

3.3

11 Reviews

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11 Reviews of William Davolio

March 01, 2024

Dealership Rating
Employee Rating

Terrible service, terrible attitude. Completely unresponsive and rude. Zero customer service skills. I hope to never interact with them again. More

by MDISTEPHAN
Recommend Dealer
No

Other Employees Tagged: Giuseppe Molinaro

Helpful 1
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February 24, 2024

Dealership Rating
Employee Rating

Great service customer service was professional and efficient looking forward for your continued service thanks More

by WAYNE9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL

Helpful
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Apr 13, 2024

Security Dodge Chrysler Jeep Ram responded

We're glad to hear you found our customer service to be professional and efficient at Security Dodge Chrysler Jeep Ram. We continue striving for excellence in our service delivery. Thanks for your positive feedback.

December 08, 2023

Dealership Rating
Employee Rating

I already submitted a great review for the purchase of my vehicle and the personnel during my purchase where great. Since my purchase I have had an issue with the hard cover for the bed of my Rbel pick up w More

by irish5187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Capanelli, John Garcia , Nick Anastassiou

Helpful
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Dec 11, 2023

Security Dodge Chrysler Jeep Ram responded

We appreciate your feedback. We regret to hear of the issues with the hard cover for your bed; this is valuable information we could surely learn from. Our aim at Security Dodge Chrysler Jeep Ram is to resolve problems efficiently, so please know we'll work relentlessly towards addressing these issues pointed out in your review.

September 18, 2023

Dealership Rating
Employee Rating

three and a half hour wait for oil and filter change and tire rotation which is unacceptable. More

by drewmg11
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Helpful
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Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like the chance to discuss your wait for an oil change and tire rotation during your recent visit with our Service Team. Can you please reach out to me at your earliest convenience? Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 17, 2023

Dealership Rating
Employee Rating

I brought my car in for a thousand mile check up and was in and out in less than 30 minutes. More

by donald.becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Helpful
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Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Hello Donald, thank you for taking the time to write about your great five-star experience! We're glad to learn that you not only left our dealership in a timely manner but that you were pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Security Dodge Chrysler Jeep Ram.

September 17, 2023

Dealership Rating
Employee Rating

Great service and communication. Bill and Rebecca in service were amazing to deal with I’ll be back! More

by gianni.lago11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Helpful
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Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your amazing 5-star review. We're glad to learn that you were pleased with the high level of customer care from our Service Team at Security Dodge Chrysler Jeep Ram. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

September 16, 2023

Dealership Rating
Employee Rating

Excellent service and excellent people. They go out of there way to make you feel important. More

by jmodiest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Helpful
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Sep 17, 2023

Security Dodge Chrysler Jeep Ram responded

Hello. We are truly thrilled to know that you had an overall excellent experience with us at Security Dodge Chrysler Jeep Ram. Thank you so much for your delightful 5-star review. We are always here to assist you. Take care.

September 15, 2023

Dealership Rating
Employee Rating

NO body was helpful . I tried speaking with manager he wont even speak with me face to face. >totaly encourage people to go there for any type of vehicle service. More

by bajwa.amritpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Minka Whitlock

Helpful 1
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Sep 16, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, We greatly appreciate your feedback here at Security Dodge Chrysler Jeep Ram. I ask that you reach out to me so that we can further discuss the interactions and communication our Service Staff provided you. I hope to hear from you soon, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 10, 2023

Dealership Rating
Employee Rating

I came in for an oil change. It was simple easy. A great hospitality the experience was very pleasant and fast. More

by otis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Helpful
Report | Print
Sep 11, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave your kind feedback. We are so glad that your oil change went smoothly with the help of our Service Team at Security Dodge Chrysler Jeep Ram and we are always here to help again. Take care.

September 06, 2023

Dealership Rating
Employee Rating

The dealership is one of the best i have dealt with and got me out quick More

by kenduffin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, Dianna O'neil, TAMEKO MAXWELL , Nicole Whelan

Helpful
Report | Print
Sep 07, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Security Dodge Chrysler Jeep Ram.

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