William Ellison
William Ellison at Curran Volkswagen

William Ellison

Service Advisor

Curran Volkswagen

2785 Main St
Stratford, CT 06615

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10 Reviews
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10 Reviews

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10 Reviews of William Ellison

March 04, 2026

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Employee Rating

Brought vehicle for Key programming and was told by William Elison that battery was bad and i asked if they used a battery mantainer and he said yes but that did not work, i am a tech myself and told h More

by flrautomotive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Gaffney

Mar 04, 2026

Curran Volkswagen responded

Hello FLR Automotive, We appreciate the feedback regarding your recent visit. Our service department, including Will, follow strict Volkswagen manufacturer protocols to ensure the safety of your vehicle’s electronic systems. During the key programming process, a battery must pass a specific health test to maintain a constant voltage; if the battery is failing, attempting to program a key can cause permanent damage to the vehicle's onboard computers. In this instance, we were unable to reach a working conclusion because our diagnostic findings were not accepted. While we understand you have your own mechanical experience, we must stand by our professional assessment and the requirements set by VW. Because you were determined to have the repair handled in a way that contradicted our safety standards, we felt it was best to return your key and conclude the service to avoid any potential damage to your vehicle.

December 19, 2025

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Employee Rating

AVOID AT ALL COSTS. I brought my VW in last week for a CarPlay issue and was told that it was the USB port that needed replacement and could be replaced. Today when I pi More

by jjjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Dietz

Dec 23, 2025

Curran Volkswagen responded

While we were unable to verify your visit due to the limited profile information on this review, we're happy to discuss your experience further should you feel it necessary. Please feel free to reach out to us at wecare@curranvw.net.

October 01, 2024

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Employee Rating

Service is very good, no complaints. Everything else is sub par. Major renovations leave only service and parts departments accessible and parking is challenging. There is a temporary sh More

by kimshelgriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dietz , Wayne Vaporis

Oct 02, 2024

Curran Volkswagen responded

Hello, Kim! Thank you for taking the time to leave us a review. We're glad to hear that your experience with our service department has been positive, and it's always great when we can exceed expectations in that area. We appreciate your patience as we work towards improving all aspects of our business during construction. Our trailers for sales are indeed a temporary solution while we work on completing our brand-new showroom. We hope you’ll visit us again once construction is finished, as we’re confident our improved offerings will exceed your expectations!

June 28, 2023

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The staff were very friendly and helpful during my car buying experience would highly recommend! More

by AMELGAR08
Sales Price Transparency
Recommend Dealer
Yes

June 23, 2023

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Everyone was wonderful . Thank you for everything. The car is great. So happy I came there More

by LITTLEANGEL61358
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dietz, Darius Ebron-Washington, Nicholas Farrington, Barbara Martin, Eric Wanzie , Nick Amoratis, Christopher Dipallo, Wayne Vaporis

May 18, 2023

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Employee Rating

Finding Curran Volkswagen was a blessing. The service is great, the structure of service is good. From the salesperson to the young man who explains the features of your vehicle to the financ More

by ptmb4033
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Curran Volkswagen responded

Hi ptmb4033, thank you so much for the kind words. We're proud of our system and our team at Curran Volkswagen. We're glad you found us and we're looking forward to seeing you again soon.

September 15, 2022

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Employee Rating

Great people great place to do business fair and honest that’s why I have purchased over 35 vehicles from them More

by TJONES4520
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dietz, Darius Ebron-Washington, Nicholas Farrington, Barbara Martin, Sean Parauka, Eric Wanzie , Chris Curran Jr., Christopher Dipallo, Wallas Smith

July 23, 2022

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Curran Volkswagen has a Salt of the Earth Team and they are the reason Curran VW is the best in CT! More

by DANIEL.LYONS27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dietz, Barbara Martin, Sean Parauka, Bill Stevens, Eric Wanzie , Nick Amoratis, Wallas Smith, Wayne Vaporis, Shawn Vaz

December 23, 2021

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Employee Rating

The Used Car Manager, Shawn, and Shawn in service were both terrific. They handled the issue quickly and satisfactory. More

by DCORREIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dietz, Barbara Martin, Sean Parauka, Eric Wanzie , Nick Amoratis, Wayne Vaporis, Shawn Vaz

September 30, 2021

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Employee Rating

I been there for a recall issue. Overcharged me for diagnostic what I never ordered. Promised will call when car ready, never informed and it was a hassle to get my car back after 2 days. Worst place More

by beetle212
Friendliness
Recommend Dealer
No
Jan 14, 2025

Curran Volkswagen responded

Hello, we sincerely apologize for the inconvenience you experienced during your recent visit. It's frustrating to have unexpected charges and a lack of communication from our team, and we understand how this can lead to a negative experience. Please contact us at (855) 822-3597 or email us at wecare@curranvw.net so we can look into your case further and ensure it doesn't happen again in the future. Thank you for bringing this to our attention.

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