William Harris
William Harris at Heiser Chevrolet of West Bend

William Harris

Service Advisor

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

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4.5
121 Reviews
4.5

121 Reviews

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121 Reviews of William Harris

March 24, 2026

Dealership Rating
Employee Rating

My husband and I have leased 4 cars from Cesar. He is so understanding of our needs and situation. He is kind and pleasant to talk to. He goes above and beyond his job to make things right. We woul More

by ritaeschaefer
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Kreyshia White

Mar 25, 2026

Heiser Chevrolet of West Bend responded

Dear Rita, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar goes above and beyond to assure you had a positive car buying experience every visit! We look forward to working with you again in the future!

March 02, 2026

Dealership Rating
Employee Rating

Cesar was very wonderful to meet and he tried to make a bad situation better for us. We reached out to Heiser first since we purchased a vehicle 2 years ago from them. Cesar has a great personality very ch More

by Chester Copperpot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cesar Nunez

Mar 02, 2026

Heiser Chevrolet of West Bend responded

Dear Chester, Thank you for taking the time to share this feedback, Chester. We’re glad Cesar made a positive impression and worked hard to try to improve the situation for you. While we’re sorry, we couldn’t find terms that fit your budget this time, we truly appreciate the opportunity and hope we can earn your business in the future. If you’d like to revisit options, please reach out, we’d be happy to help.

August 13, 2025

Dealership Rating
Employee Rating

Great response from their service dept. polite and reasonable costs for provided service. Gave ride back to my house until ready. More

by TGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 11, 2025

Dealership Rating
Employee Rating

People are very nice to work with very helpful repair work is done on a timely manner More

by joel pitzlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 13, 2025

Dealership Rating
Employee Rating

Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding More

by jonramthun55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sorry didn't meet rest of personal, except my 2 drivers to home and back to pickup vehicle when finished

May 19, 2025

Heiser Chevrolet of West Bend responded

Dear Jon, Wow! We are so glad to hear this and thank you for the kind words. We deeply appreciate your business and look forward to providing you with another 5 star experience upon your return!

May 13, 2025

Dealership Rating
Employee Rating

I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. More

by RASIEMERS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 19, 2025

Heiser Chevrolet of West Bend responded

We're sorry that you experienced wait times and didn't feel informed along the way. I have forwarded your feedback to the appropriate management in order to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and look forward to your next visit!

May 03, 2025

Dealership Rating
Employee Rating

This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! More

by heme79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Maria Fuller

May 05, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that Heiser is your "go to" dealer! Please know, we are so appreciative of your business and look forward to providing you with another 5 star experience upon your return!

April 29, 2025

Dealership Rating
Employee Rating

Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the More

by Jmmyles75
Recommend Dealer
Yes

Other Employees Tagged: William Harris

May 02, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 28, 2025

Dealership Rating
Employee Rating

They did not fix my truck, Could not find the problem going to have to talk to Chevy More

by Johnagee1966John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 02, 2025

Heiser Chevrolet of West Bend responded

Thank you for taking the time to complete a review. We're sorry to hear you were unsatisfied with your visit with us. Your feedback has been sent to the appropriate management in order to better our business and employees. In the meantime, please feel free to contact our service manager with your concerns. Our service manager, Nathan Heimerl can be reached by phone at 262-808-2735 or by email at Nathan.heimerl@heiser.com

April 23, 2025

Dealership Rating
Employee Rating

Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards More

by DCPUJA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear you had a positive experience with us at Heiser Chevrolet's service department in West Bend. Thank you for your business. We look forward to making your next visit another 5 star experience!

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