William Hayes | Page 3

Arrived for the appointment early and met with the service advisor on time. That’s the end of the good part of this visit. I was told that the oil change and vehicle inspection would take 90 minutes a service advisor on time. That’s the end of the good part of this visit. I was told that the oil change and vehicle inspection would take 90 minutes and that was longer than normal because some techs were sent to Tampa for training. 3 hours later (180 minutes) we finally had the car back and we’re on our way. 3 hours to do an oil change… not a typo, 3 hours. No other work ( beyond the inspection and a wash was done to the vehicle). Now I understand that techs need training. But to schedule training for techs and not make restrictions on client appointments on those days says that you don’t consider client time as valuable. I will not buy from this dealer again. Surely they can’t possibly all operate this way. More

by andyjacobs8 Verified Customer Verified Customer

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Always feel your brig taken care of Good communication nice to look at the new cars in the shower room nice to look at the new cars in the shower room More

by Andersonnurse Verified Customer Verified Customer

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Wonderful and very polite staff. Will be doing business here again in the future. Patience and willing to help Will be doing business here again in the future. Patience and willing to help More

by ANDYSAYROO1987 Verified Customer Verified Customer

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Excellent service start to finish Will even offered me an oil change coupon. Good bye oil change coupon. Good bye More

by suebarie Verified Customer Verified Customer

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I came in for a service for my BMW. I was very impressed with the staff and how quickly my car got serviced and washed. Thanks a lot. I was very impressed with the staff and how quickly my car got serviced and washed. Thanks a lot. More

by kolla Verified Customer Verified Customer

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Quick, easy and convenient I was in and out in under 1. 5 hours and staff was friendly and helpful 5 hours and staff was friendly and helpful More

by JUSTINGEROW Verified Customer Verified Customer

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Will Hayes as prompt and courteous. He kept me informed during the process so that I could plan my day accordinly. He kept me informed during the process so that I could plan my day accordinly. More

by Robwagner941 Verified Customer Verified Customer

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Very efficient. Will was very helpful. Will definitely be back Very efficient. Will was very helpful. I will definitely be back to have maintenance done on my car Will was very helpful. Will definitely be back Very efficient. Will was very helpful. I will definitely be back to have maintenance done on my car More

by ed101123 Verified Customer Verified Customer

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Friendly and helpful Will was very helpful. The staff made me feel welcomed and appreciated. Rental was clean. Service was quick and efficient The staff made me feel welcomed and appreciated. Rental was clean. Service was quick and efficient More

by JAZLYNJONES26 Verified Customer Verified Customer

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Very professional with timely communication around issues identified. Was able to get everything resolved within the day and pick. identified. Was able to get everything resolved within the day and pick. More

by STEARLMAX Verified Customer Verified Customer

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