51 Reviews
Write a Review51 Reviews of William Hayes
June 21, 2026
It took nearly 2hrs for a scheduled oil change, then another 45 to rotate the tires…THEN my car was scuffed between washing and pick-up and nobody offered to fix it! I had 3 people watching me wipe out another 45 to rotate the tires…THEN my car was scuffed between washing and pick-up and nobody offered to fix it! I had 3 people watching me wipe out the scuffs….unbelievable More
June 21, 2026
Will was absolutely great in helping me take care of the AC problem and dealing with the warranty group after them continuously ignoring our phone calls. He dealt with a lot, but in the end he got it done! AC problem and dealing with the warranty group after them continuously ignoring our phone calls. He dealt with a lot, but in the end he got it done! Thanks Will! More
Other Employees Tagged: Loraine Campbell, Brooke Beaudin, Jamie Pilarczyk, Andrew Montgomery, Christine Gardner
June 14, 2026
Excellent customer service Throughout the entire process, Will was very professional and knowledgeable. Really appreciate his quick responses and overall communication. Will was very professional and knowledgeable. Really appreciate his quick responses and overall communication. More
Other Employees Tagged: William Hayes
June 11, 2026
Arrived for the appointment early and met with the service advisor on time. That’s the end of the good part of this visit. I was told that the oil change and vehicle inspection would take 90 minutes a service advisor on time. That’s the end of the good part of this visit. I was told that the oil change and vehicle inspection would take 90 minutes and that was longer than normal because some techs were sent to Tampa for training. 3 hours later (180 minutes) we finally had the car back and we’re on our way. 3 hours to do an oil change… not a typo, 3 hours. No other work ( beyond the inspection and a wash was done to the vehicle). Now I understand that techs need training. But to schedule training for techs and not make restrictions on client appointments on those days says that you don’t consider client time as valuable. I will not buy from this dealer again. Surely they can’t possibly all operate this way. More

