Dealership Experience
9 yrs, 1 mo
645 Reviews
Write a Review645 Reviews of William Hughes
February 02, 2020
Faster and more efficient service then East Coast Toyota and Hackensack Toyota. Not only did they complete the regular maintenance, but they also did an oil change AND washed my car without me even asking i and Hackensack Toyota. Not only did they complete the regular maintenance, but they also did an oil change AND washed my car without me even asking it. All of it UNDER ONE HOUR. Hackensack Toyota had told me I would have to wait an additional 45 min to get my car washed. More
Other Employees Tagged: Michael Finn , John Doyle, John Kraiza
February 01, 2020
Wonderful first car buying experience! They are highly professional and wonderful to work with. Customer service was excellent and now I am driving a 2020 Camry SE! professional and wonderful to work with. Customer service was excellent and now I am driving a 2020 Camry SE! More
Other Employees Tagged: Bob Baran, Tom Distefano, Bruce Rosales , Jeff Braunstein, Sheina Chinchay, Ryan Christensen, Alise Colon, Richard Jennings, Nicole Willis
January 29, 2020
Efficient service, data based recommendations suggested and confidently approved by owner. Waiting area is clean and accounts payable clerk kept bagels fresh and presentable. All reception personnel are pr and confidently approved by owner. Waiting area is clean and accounts payable clerk kept bagels fresh and presentable. All reception personnel are professional and congenial. Car wash wash and cappuccino were appreciated. More
Other Employees Tagged: Woman who receives payment kept food area clean and fresh. She is also professional.
January 28, 2020
Great service. Dropped car off before going to work and picked it up after work . Conveniently opens very early and close late. I’m very satisfied picked it up after work . Conveniently opens very early and close late. I’m very satisfied More
Other Employees Tagged: Bruce Rosales , Ryan Christensen, Richard Jennings, Nicole Willis
January 27, 2020
Friendly people, fast service and nice waiting room! Even though I arrived about 20 minutes early, Bill Hughes took me right away, explained the service I was to receive and the service was completed pro Even though I arrived about 20 minutes early, Bill Hughes took me right away, explained the service I was to receive and the service was completed promptly and without issue. The staff is friendly and the waiting room is awesome. The best service experience I have ever had and I will buy my Toyota no where else. More
January 24, 2020
As always I was thoroughly satisfied from start to finish with my service experience. Mike Elston, you assembled an all star team at Glen Toyota..! 100% happy.... as always. with my service experience. Mike Elston, you assembled an all star team at Glen Toyota..! 100% happy.... as always. More
Other Employees Tagged: Mike Elston
January 22, 2020
I was told my oil change would take one hour but instead I waited for two hours. I would have liked to been told that there would be such a long delay and an apology for it. If I knew I would have left and I waited for two hours. I would have liked to been told that there would be such a long delay and an apology for it. If I knew I would have left and came back, not sat in the waiting room for two hours. More
January 19, 2020
My experience was above and beyondService was done at My experience was above and beyond Service was done at promised times Comfortable loaner was provided Nice and clean place with with ameniti My experience was above and beyond Service was done at promised times Comfortable loaner was provided Nice and clean place with with amenities Honest and trustable advisor More
January 08, 2020
My experience at the services with my Toyota was not the best They charged me $62 dollars for the maintenance free service that came with my car . best They charged me $62 dollars for the maintenance free service that came with my car . More
Other Employees Tagged: Bruce Rosales , Ryan Christensen, Richard Jennings, Nicole Willis
December 31, 2019
Quality at Glen Toyota I recently brought my Highlander in for service at Glen Toyota. My experience couldn’t have been better. Bill, head of the service department, kept me I recently brought my Highlander in for service at Glen Toyota. My experience couldn’t have been better. Bill, head of the service department, kept me apprised of what was happening via text message. When it was time to pick my car up, checkout was seamless. Everyone was so pleasant and accommodating. I will continue to use Glen Toyota because of the quality of the service and its people. More

