Dealership Experience
6 yrs, 10 mos
626 Reviews
Write a Review626 Reviews of William Hughes
May 11, 2024
It's a shame I have to rate the dealership where I bought my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, y my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, you start seeing lack luster performance, incompetence and and more just to name a few. I've had a vibration for almost 8 months if not more and they can't resolve it. One starts arguing with me so they won't do the job, he even mentioned I declined something months back which has nothing to do with the issue but happy to say I declined some service. So people please pay attention to your paperwork as I finally did on my last visit. I was out the door but looking at the paperwork only to notice, you guessed it, it said I declined something. When I confronted him, oh well it's nothing we just didn't do the work so we put it as declined!!! He actually told me that when an hour ago, same advisor was arguing with me about declining *ish. Needless to say he wasn't happy I made him change it. Apparently they are happy to sell you a car but will deny diagnosing your vehicle because the vibration is at 60mph+. I'm glad I've documented the whole process, it's about time I got the BBB, attorney/ advocate involved. Their big excuse, we can't recreate the issue, YEAH HOW WOULD YOU When U CLAIM YOU CANT GO ABOVE 60MPH. They've had ample opportunities to diagnose and fix the car but won't. SHAME ON YOU!!! More
Other Employees Tagged: Paul Cimillo, Freddy Padilla, Eduardo Castillo, Joe Croce
May 09, 2024
Great customer service skills. Kindly treated. Respected. Salesman was knowledgeable and helpful with the whole process and made it an easy process Kindly treated. Respected. Salesman was knowledgeable and helpful with the whole process and made it an easy process More
Other Employees Tagged: John Kraiza, Bob Baran, Bruce Rosales, Richard Matos, Jayson Mota-Herrera, Ramon Garcia, Steven Nikolov
May 03, 2024
Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! They even washed and vacumed the car!!! More
Other Employees Tagged: Bruce Rosales, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin, Joe Croce
May 01, 2024
I don’t like the deception and you lie me. When I did the contract. When I did the contract. More
Other Employees Tagged: Michael Finn, Freddy Padilla, Eduardo Castillo, Nicholas Marin
April 29, 2024
I was cursed by employee and treated unprofessionally from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience from the minute I stepped into the service center. Staff was already angry and bad mouthing others upon my arrival horrible first time experience More
Other Employees Tagged: Freddy Padilla
April 23, 2024
I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More
Other Employees Tagged: Bruce Rosales, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin