William LaFlash | Page 6

Searching for a vehicle is hard, no one can argue that. Considering to spend thousands of hard earned dollars on a new vehicle means doing your homework so that eventually the match is perfect. Part of tha Considering to spend thousands of hard earned dollars on a new vehicle means doing your homework so that eventually the match is perfect. Part of that burden of finding a perfect match and the perfect car, aside from online research, is of course driving, sitting in, touching, and spending time in many makes and models. The beginning of your search may start out broad until you rule things out. For a sales person, that beginning period may seem like you are a ways away from buying, and that can mean less attention to your needs, and less time spent with you. At Herb Chambers I was immediately welcomed, and connected with. Seth was my first contact. We test drove a pre-owned wrangler for a good part of the afternoon, he explained the ins and outs of the truck with detail and obvious knowledge of the product. When we returned to the dealership, both he and Will, the manager, took time to review finance numbers even though I told them I was just beginning my car search. As Seth and I talked and he explained the features and changes to the 2014 Wranglers, I was convinced buying new was a good choice, only I wasn't planning to spend quite that amount of cash on a brand new car. Seth kept in contact with me over the next few months. I returned to the dealership again and met Darleen as Seth was out that day. She showed me new models and discussed the ordering option. I visited about 5 other local Jeep dealers over the next 2 weeks, talking pricing, trade value, and the various options my Jeep had to have. The problem with wanting to buy at that moment was the exact options and packages I wanted was not available. Not wanting to wait, Darleen suggested I look at a special edition Wrangler Unlimited. Though at first I didn't consider this particular model, Darleen had the keys in hand and we were on another test drive. Over the next few days, I determined that price was right, Will made the numbers game easy, clear and organized, and I decided to buy. The whole process was low stress, my time was valued, and thanks to the Herb Chambers team, I'm a proud Jeep owner, and am treated like family every time I visit for service. Car buying can be stressful, Herb Chambers slogan "We've got it" is really true, they have the whole package. I look forward to owning my Jeep for many years and HIGHLY recommend stopping in and meeting Seth, Darleen, and Will. More

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I needed to go in for a new computerized key. Derek wsa not familiar with the warranty I had from another dealership, but did everything to help me get the service so that I could use my car that day. It not familiar with the warranty I had from another dealership, but did everything to help me get the service so that I could use my car that day. It is also noted that this was at closing time, as I called ahead to make sure they had a key, but didn't realize the work involved in programming it etc. Derek was helpful adn courteous even when I may not have been :-). More

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I have been to this dealership many times just to "kick tires" and let my 9 year old son look at the cars in the showroom. My son is a true car lover, Each time I visited, the staff was always very f "kick tires" and let my 9 year old son look at the cars in the showroom. My son is a true car lover, Each time I visited, the staff was always very friendly (even though i let them know I was not buying.) Well when I needed a new car, this dealership was my first stop. Vito S was one of the first people I met during my visits and he made such a positive impression I knew this was the place to do business. I purchased a 13 Charger and couldn't be happier. The price was awesome. The expereince was awesome. I want to thank Vito, Will L, Zack and Joe in finance, Anabel, Richard U, and last but not least Dimitru( who was a true pleasure to work with.) I would, without hesitation, recommend this dealership to anyone. More

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After being introduced to Darlene, she immediately got to what I was looking for. She showed me my vehicle, we test drove it, and started writing it up, all with in my lunch hour!! She introduced my to Wil , what I was looking for. She showed me my vehicle, we test drove it, and started writing it up, all with in my lunch hour!! She introduced my to Wil , one of the managers, and we came to an agreement with in 10-15 mins. This all took place on a Thursday @ 1pm. I took delivery of my new 2014 Jeep Grand Cherokee the next day!! With out question the BEST car buying experience I've ever had. I would not hesitate to recommend this particular dealership to anyone looking to purchase a vehicle. Thanks to everyone involved!! More

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