William Middleton
William Middleton at Heritage Subaru Owings Mills

William Middleton | Page 7

Service Manager

Heritage Subaru Owings Mills

9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117

Contact Me
5.0
88 Reviews

Dealership Experience

15 yrs, 3 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of William Middleton

March 21, 2018

Dealership Rating
Employee Rating

Professional, timely and personal I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had prom More

by sub803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Gasper

Mar 22, 2018

Heritage Subaru Owings Mills responded

We are so happy to read such a great review about Heritage Subaru Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2018

Dealership Rating
Employee Rating

My experience has always been excellent & professional. I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. Th More

by Silverfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2018

Heritage Subaru Owings Mills responded

Thanks for your praise and kind comments about our team. We're happy you found our staff to be so supportive during your experience here at Heritage Subaru Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2018

Dealership Rating
Employee Rating

Great dealer from a great car brand Dealership has been extremely courteous throughout the leasing and service process. During leasing, they were quick in discussing terms and the pros/c More

by Happysubarucustomer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bindel

Mar 15, 2018

Heritage Subaru Owings Mills responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2018

Dealership Rating
Employee Rating

Great Service Bill was awesome to work with! Great service on the forester and will be returning as a customer. The service department is always attentive and see More

by Jdijdijdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2018

Heritage Subaru Owings Mills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Subaru Owings Mills! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

March 09, 2018

Dealership Rating
Employee Rating

Scott Staley is great Our car was a total loss and we needed a car quickly. My husband likes Subarus and was looking online. We had used this dealership before when we boug More

by Subaru2016outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Staley

March 08, 2018

Dealership Rating
Employee Rating

Bill is the best I visited the dealer for services. Bill was responsive and willing to help. Wayne was the actual mechanic that worked on my car. I am happy with the w More

by tmanrate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2018

Heritage Subaru Owings Mills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2018

Dealership Rating
Employee Rating

Excellent service Advisor Bill ensures you leave the dealership feeling safe secure and completely satisfied with your service experience. Bill makes you feel like you are gett More

by EFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2018

Heritage Subaru Owings Mills responded

Tthank you for your kind review; we are happy to pass along your comments to the team here at Heritage Subaru Owings Mills!

March 06, 2018

Dealership Rating
Employee Rating

30K mike service I had a great experience at the service. I have no complaints and everything was handled in timely matter and with a high professionalism. Thank you More

by Knotko791015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2018

Heritage Subaru Owings Mills responded

We appreciate your positive review about your recent experience with William! Thanks for taking the time to leave a review.

March 03, 2018

Dealership Rating
Employee Rating

122,000 miles service Bill Middleton provided clear and detailed explanations of the required services. The work was done within the estimated timeframe and was 63 cents un More

by Lindenstream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2018

Heritage Subaru Owings Mills responded

Hello there, we are very happy we could provide you with a positive experience! Thank you for taking the time to leave a review for us at Heritage Subaru Owings Mills. We're looking forward to your next visit with us!

February 16, 2018

Dealership Rating
Employee Rating

Could not be nicer to work with! Subaru service department staff are friendly, knowledgeable, helpful, and very accommodating. I’ve never had a bad experience. I highly recommend this More

by Lhugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2018

Heritage Subaru Owings Mills responded

Hi, we are so pleased you enjoyed your visit to Heritage Subaru Owings Mills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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