He didn’t pressure us at all. He was very professional. We plan on going back and seeing William to look at another vehicle. We love the Camry we got and plan on looking st the C-HR
"Registered The wrong car received the wrong keys"
Went to purchase a car for my daughter the salesman was rude 2 days after purchasing the car got a call they registered the wrong car gave her the wrong keys very unprofessional I've purchase multiple cars for myself from other dealers and never ran into this problem before inexcusable
"Sales Agent W. Mok"
This was the 3rd time I've purchased a new vehicle from Copeland Toyota and the 2nd time being assisted by William Mok.
He continues to be easy to work with, knowledgeable and very personable.
As in the past, he was courteous in answering all my questions and upfront with all costs.
After the purchase was concluded, he took the time to explain the entire vehicle to me: setting up the cell phone Bluetooth, show me the Reverse Proximity to other vehicles and set up my 1st service appointment.
If you need a new vehicle the Best Dealership is Copeland Toyota with William Mok as your sales agent.
I'm very happy about the whole buying process and I'm enjoying my new vehicle.
Went to the dealership to get a used car, ended up getting a new one thanks to William Mok!! He was so helpful and explained everything clearly to me and my family. Helped us out a lot.
I was looking for a 2015 Camry and the Copeland Toyota dealership exceeded my expectations. The salesman Mr. William Mok was very professional, courteous, knowledgeable, making my experience a remarkable one. He worked with me through the whole process, answering all my questions. I was very pleased with the deal. The negotiation was fair and respectful. I will definitely buy another car from the dealership again
Great Job Mok
This will be our 3rd vehicle from Copeland Toyota. Each time we've worked with William Mok and his service is truly exceptional! He was personable and very patient with us. We arrived last minute on Sunday and he stay even until after closing to help us out. He took care of us very well. Mario was quick and concise. He went through all the paperwork very thoroughly. Thanks again guys!
"Above and Beyond"
My salesperson William Mok really cares about his customers. He goes above and beyond what other sales reps would do. He is very honest and helpful. He even helped me to return my leased vehicle and return my plates after purchasing my Camry. He comes in on his days off to help with the vehicle purchase and calls days later to check in on you and see if you have any questions or concerns. Who else does that? All of the personnel at this dealership are extremely helpful and friendly ... I highly recommend this dealership for new or certified pre owned vehicles. This is the second car I have purchased from this dealership. I shopped them last after dealing with 3 other high pressure annoying dealerships.
"William Mok, was very helpful giving hints and..."
William Mok, was very helpful giving hints and suggestions as far as the differences in the makes and models to help me make the right choice for me. he answered every question I had, I think part of his goal as a sales person was to make sure I was happy as a customer I will definitely come back when I'm ready for another car and I would gladly recommend this dealership to all of my friends.
"Extremely happy with William and the service he provided..."
Extremely happy with William and the service he provided to me during my purchase. We are in the process of possibly buying another vehicle with William within the next few days. He's the best...
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"William's greeting was very cordial. In the past, car..."
William's greeting was very cordial. In the past, car salesmen were pushy and assertive. I would recommend William to anyone who needs a car.
If William is with Copeland Toyota in 5 years, I will definitely need him to help me with a new car, again ... Yoanna Thompson
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