William Montufar
William Montufar at Bell Honda

William Montufar

Internet Director

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.4
53 Reviews
4.4

53 Reviews

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53 Reviews of William Montufar

September 27, 2025

Dealership Rating
Employee Rating

Everyone is respectful and informative . The waiting room is comfortable . Pleasant environment to spend time. More

by JEANNIE.M40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier, Mihui Kim

Sep 29, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our team. It means so much to know that our staff provided you with respectful and informative service throughout your visit.

September 27, 2025

Dealership Rating
Employee Rating

Your customer service is very sketchy & disengenuos. After the sale of used vehicle, you gave us a ambiguous warranty and would not provide any service because you did not service Volkswagens More

by KEN@KBLEMISLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2025

Bell Honda responded

We are disappointed to hear about your concerns regarding the customer service experience and warranty clarity. We understand your frustration. Your feedback is important to us, and we are sorry to hear that you feel this way. Please reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so we can discuss your specific situation and work toward a resolution.

August 30, 2025

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Employee Rating

Bell Honda did a great job servicing my car. The staff were very nice and efficient. The atmosphere was clean and had a nice waiting room with a tv and microwave. I am a happy customer. More

by SELENA.LITTLE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our staff provided you with nice and efficient service while maintaining the clean and comfortable environment we strive for. We're pleased that you found our waiting area accommodating with the amenities we provide.

August 28, 2025

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Employee Rating

Bell Honda is a great dealership with great service and competitive prices for maintenance and repairs. More

by HOWARD1_AZ
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our excellent service and competitive pricing for maintenance and repairs means so much to our team.

August 27, 2025

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Employee Rating

Very good service. Start and finish on time. Car wash at the end is a great bonus. Thanks More

by LASKU
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our team. It means so much to know that our staff made you feel comfortable without being pushy during your visit. We believe in providing a relaxed and respectful environment where customers can make informed decisions at their own pace.

August 16, 2025

Dealership Rating
Employee Rating

Work done well, but looked for things to increase price of general maintenance. Replacing items with no signs or symptoms of issues. Alao recommending maintenance that was already done elsewhere. Looked li More

by ZEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

July 29, 2025

Dealership Rating
Employee Rating

She will insult you with a well over MSRP with crappy xxx addons an dealer fees with a nasty attitude because you say no to a real crap deal This is why dealerships are being faded out of existe More

by Thomas
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mihui Kim, Jessica Aguilar

Aug 04, 2025

Bell Honda responded

We understand your concerns regarding pricing and dealership fees. While market conditions have led to fluctuations in vehicle pricing industry-wide, we strive to maintain transparency and fairness in every deal we offer. We also regret if any part of your interaction with our team came across as anything less than professional and respectful — that’s not the standard we hold ourselves to. Please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

July 27, 2025

Dealership Rating
Employee Rating

I get my car serviced at Bell Honda regularly. My car never fails to start. I enjoy working with Josh Hansmeier. He is easy to work with. Thanks for keeping my 2017 CRV running so well. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

July 22, 2025

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Employee Rating

Me gustó mucho,la atención el ambiente ayudan a encontrar lo que en realidad quieres o estás buscando More

by maribelrosas2555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Bell Honda responded

Nos llena de alegría saber que valoró la atención y el ambiente que ofrecemos. Nos complace que nuestro equipo haya podido ayudarle a encontrar exactamente lo que buscaba. Su satisfacción significa todo para nosotros, y le agradecemos que se haya tomado el tiempo de compartir su experiencia positiva.

July 10, 2025

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Employee Rating

The fact is , my car has green check marks for car fax and that's important. And it's all because I take it to bell honda, i am so grateful. For their mechanical technology. More

by GLORIA.SANCHEZ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Bell Honda responded

Thank you for sharing your wonderful experience with us, Gloria! We're thrilled to hear that your vehicle is maintaining those excellent CarFax green check marks through our service. Your trust in our mechanical expertise means everything to us, and we're honored to be part of keeping your car in top condition. We truly appreciate your loyalty and are grateful to have you as a valued customer at Bell Honda.

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