William Nate | Page 8

Outstanding customer service Hi I traveled from Iowa looking for my Range Rover and had the best experience when I arrived. William, Theo, and the team were very friendly, Honest Hi I traveled from Iowa looking for my Range Rover and had the best experience when I arrived. William, Theo, and the team were very friendly, Honest, and made sure I was 100? satisfied!!!!!! It's been 3 months now I'm extremely happy with my purchase. Thanks for everything. You guys rock!!!!!!! More

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Great Experience Had Great experience at this dealership, everyone we talked to was very friendly and we were able to have a fun conversation everyone we talked to, es Had Great experience at this dealership, everyone we talked to was very friendly and we were able to have a fun conversation everyone we talked to, especially William, he was very fun to talk to and did not rush us on anything. They are car guys to and its nice to be able to look at a vehicle and talk to someone who has the same passion and not get the salesman talk, made it a very easy experience. William treated us very well and gave us a very good deal on the vehicle we were looking, which was in better shape that expected and looked just as good as it did in the picture, the pictures made this vehicle look very good and we were surprised at how well the vehicle looked. We got help from everyone and was able to talk and have fun while we were there. More

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Amazing dealership and customer service I bought a silver Lexus for my wife for her birthday and she is in love with it . William was our dealer and really went above and beyond to make sure I bought a silver Lexus for my wife for her birthday and she is in love with it . William was our dealer and really went above and beyond to make sure my wife got what she wanted . I will definitely re visit William for my next vehicle purchase. More

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My jaguar! Called greater William helped me out on a jaguar that I been looking at for a while good car at a great price William never made me feel like he was o Called greater William helped me out on a jaguar that I been looking at for a while good car at a great price William never made me feel like he was out to get me like the rest of these other car sales places More

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I recommend William Natal I have been a buyer of high-end luxurious exotic cars for years so I know good service when I experience it. I am always leery of sales people when d I have been a buyer of high-end luxurious exotic cars for years so I know good service when I experience it. I am always leery of sales people when doing business especially when it involves doing business from afar. However, I never felt like William was trying to over sell me or aggressively pursue my business. There was absolutely no pressure! Even when I mentioned looking at his competitors website. He answered all my questions and was very confident that I would be completely satisfied with the vehicle. I had to travel by plane to visit his establishment and trust that he wasn't wasting my time. He had me picked up and dropped off to the airport. The transition was so smooth that I forget I was buying a car. My next thought was what else does he have for me to buy. I can only recommend William Natal at this establishment because he is the only one I worked with. More

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New car I went in looking for a newer car than what I had and William helped me make the decision and gave me reasonable prices. Very helpful and hands on. I went in looking for a newer car than what I had and William helped me make the decision and gave me reasonable prices. Very helpful and hands on. More

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Seemless transaction It took my some time to write the review. Bought my BMW X5 from Wally and William and after a 1000 miles of driving, it is everything that they said i It took my some time to write the review. Bought my BMW X5 from Wally and William and after a 1000 miles of driving, it is everything that they said it would be. From the start they were helpful and described the X5 the best they can with photos and videos because in the end it is a used car. I never bought a used car sight unseen, but they put me at ease and will recommend them to anybody out there purchasing sight unseen. Thanks GCM!! More

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They lie about "almost" everything I will edit my review since I wrote the first one in a hurry. I don't recommend doing business with these guys. I purchased a BMW 335xi. There was a I will edit my review since I wrote the first one in a hurry. I don't recommend doing business with these guys. I purchased a BMW 335xi. There was a noise in the test drive. They told me that the mechanic just checked it, it's nothing to worry about (of course no body inspected it). Turned out to be transfer case (part of the transmission). Costs 1,000 dollars. They fixed the problem the next week after I stopped the payment check over the weekend. The manager Wally was very rude, I mean extremely rude. The owners though are very respected people. I met the owner and his dad. When I bought the car my salesman William kept the spare key with him (because I paid using a check), but he never told me that he was going to keep it. And when I asked about it he lied and said that they sent it to the key store to replace the battery and mail it to me when it's back. They told me that the car has run-flat tires (the way it should be on a bmw) but of course they were not! The windshield wipers needed replacement, I told them, at the beginning they refused to replace them, and when I told the owner's dad he told me they don't have wipers for it in stock. They are not as professional as they should be. I mean they sell high end cars, but don't be deceived by the looks. I changed the my rating and my review just because the owner's son reminded me of how nice his dad was. But I would never give a 5 star or even 4 stars just because of the manager Wally and the salesman William. At the end the problem was fixed, but I will never forget this bad experience. More

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Fantastic ! I was referred to greater Chicago motors by a friend and he told me to ask for William. I am so happy I did because he went above and behind to help m I was referred to greater Chicago motors by a friend and he told me to ask for William. I am so happy I did because he went above and behind to help me choose the perfect car for me. He was super straight forward about any wear & tear and easy to get ahold of! I could not be happier with my purchase! Go here and ask for William ! You will thank me later More

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Total Scam WARNING! DO NOT BUY FROM THESE GUYS! I recently purchased a 2013 BMW 750LI with 18K mils on it for over 50 Grand Cash. I had the care shipped to me WARNING! DO NOT BUY FROM THESE GUYS! I recently purchased a 2013 BMW 750LI with 18K mils on it for over 50 Grand Cash. I had the care shipped to me here in CA and when it got here it was a disaster!! I dealt with William and Wally. The description on the add says, "No dings, Dents or curb rash" the ad also says "Super Clean'. When I called about this car "William" was the sales guy I talked to, I SPECIFICALLY asked him if the car had ANY rips, tears, stains, dents, scratches or issues with this car as I would be purchasing it from another state without seeing it in person, William assured me the car had none of they above and was a super clean car. So, after seeing the provided pictures, reading the descriptions and talking to their sales rep William, and being assured this was a very clean car with 0 issues, I proceeded to purchase it. We paid just over $50,000.00 which was an "Out the door price including tax and lic" ( Or so I thought) for this "Supper Clean' Car. The car showed up of the trailer a complete disaster, I immediately called William back and told them I did not want it and told them to take it back. He told me that was not possible. Now, stuck with a very bad car, I get in to drive it to a car wash so I can get it cleaned up for a better inspection, its really hot so I go to turn on the Air Conditioner and IT DOESN'T WORK! I try the seat coolers, and they do not work either. I get to the car wash and watch as they wash the car, after the outside is clean I can now see MANY more issues. Once the inside is cleaned is cleaned I begin to see the same, MANY more issues. This car is much worse that I first thought. I can now see lots of dents, scratches, body repair, over spray, broken moldings, Oxidized paint, Rips, tears, stains and dents inside and out. (I will have an itemized list below of what I and the BMW dealer found below for both interior and exterior). I decide to get a full detail inside and out, with clay treatment, color sanding to remove over sprays clay wax to remove oxidation's and a buffing to smooth it all out that was exterior, for Interior they did shampooing to remove stains, two leather treatments and conditioners to remove stains and dents, I had the detail the door jambs and all glove boxes and compartments to get the grime out. This detail took 3 guys 7 hours to do and cost me 460$ 400 for detail and 60$ for tip, I gave 20$ to each guy. After the detail. the car looked much better, but still FAR from good, there were still dents and scratches and some over spray that could not be removed, there are still scratches and tears both inside and out. We then took it to BMW dealer for a full inspection. The next day BMW called me with a lengthy list of issues, broken items and missing pieces of the car. Here is the combined list of problems found by BMW and myself; 1. Bad battery. Under warranty. 2. Cracked Right rear rim. $984.07 Dangerous to drive! 3. 2 bald rear tires. $1,005.68 4. Broken AC compressor. Under warranty. 5. Broken seat cooling fans. Under warranty. 6. Missing drink holder. $$193.54 7. Broken and covered in over spray splash panels. $1,308.54 8. Damaged front grill. $300.00 9. Car out of alignment. $350.00 10. Full detail. $460.00 11. Multiple dents on exterior paint. 12. Multiple scratches on exterior paint. 13. Front bumper poorly repaired with noticeable damage. 14. Over spray all over car from repairs. 15. Replace ripped and torn interior piece. $355.98 16. Over spray all over interior, on stereo and AC control and dash. 17. Burn mark on floor mat. 18. Dents in seats. 19. Warn marks on seats. 20. Paint runs from poor repair work. I haven't got quotes on all items yet, but total for what I have so far is $4,957.81 and that is without tax. And even with all that being done, the car still would not be up to their own descriptions standards. The dealer also had the car for 4 days to do all the repairs, the day after we got the car back we got a new problem, now has a "DRIVE TRAIN WARNING" and needs to go back in. We also had to register the car ourselves and cost us another 3,500$ part of it was late fees left from Greater Chicago Motors. Which was supposed to have been included in the sale price! Wally told me they would send me 200$ for the detail and a used splash panel and nothing more. he told me they wont take the car back and now wont even respond to my emails. They never even sent the 200$ or part. This has cost me an extra 10K in repairs for this purchase. Stay away! More

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