"My boyfriend's family has been going to Jannell Ford for..."
My boyfriend's family has been going to Jannell Ford for years and recommended them to me. I first bought a used car from Jannell seven years ago and had an overall positive experience. I recently decided it was time to replace that vehicle and wanted to return to them. My boyfriend's father had recently done business with Richard Darr and advised me to ask for him. Richard was great. Helpful, professional, honest, no pressure. He really went the extra mile (with the help of General Manager Bill Rodrick) to meet my needs and get me into a car I wanted at a price I could afford. I then sat down with Kathy the finance manager to discuss payments, warranties, etc. She was exceptionally nice and made me feel at ease. She explained everything fully and was patient and understanding. It helped make a stressful process a much more relaxed one. I have had credit issues in the past but she was still able to get me approved at a reasonable rate. I went back a week later to get my registration and inspection sticker and was seen immediately and taken care of in a professional and helpful manner.
I would definitely recommend Jannell Ford to others. They are a great team of people who seem to genuinely care about their customers and treat them with respect and honesty. I am very happy with my car and have Jannell to thank for it.
Other Employees Tagged:
, Richard Darr, Bill Rodrick, Kathy Mulvehill