"Came in for a lease"
Pretty easy to give 5 stars , I knew what wanted , what I could afford . Bill Thomas asked several questions and didn’t waste a minute of our time. I was exhausted and discouraged due to the fact I had been down Norwood auto mile where no one listened and took hours for me to end up just leaving in the the end I think Bill understood the stress and anxiety that comes along with big decisions. Bill made it easy , actually simple. I would highly recommend Bill to all my friends . It’s obvious he knows what he’s doing and I’m very grateful to him. Dealership so nice , offering us a drink , snack . Everyone had eye contact and seemed genuinely interested in helping you and making your purchasing of a car as easy as it can be .
"Expertise with the highest regard!"
- Donna L
I was extremely happy with all the service I received from beginning to end. Not only was Bill Thomas patient with figuring which vehicle I wanted , but was looking out for my wants and needs the entire time. Kevin Chicoine was professional as always! Antonio Fontes finalized my financial transaction in a caring and fast pace.
Extremely happy with Copeland Toyota. Will buy my next vehicle there and would recommend to all friends and family!
"Great experience "
- Jeanne L
We had gone to 2 other dealerships and had been very disappointed with the salesperson. We visited Copeland Toyota on Saturday and had a great experience all around. Our salesman Bill Thomas spent a lot of time giving us many options and we left with a new car that we love!
The process was easy and everyone we met at the site was helpful.
"Best car salesman! "
Hands down... Bill was outstanding with his friendly, laid back approach to helping me with my purchase of a 2018 Highlander!
So nice NOOO pressure Nooo hassell
I wouldn’t go anywhere else in the future !!
Other Employees Tagged:
, George Khoury ~ my fiancé officer was also very pleasant to work with!!
"Best Experience at a Dealership"
- Kathryn A
Thank you Bill Thomas for taking the time to help us find the best vehicle suitable to our needs. You were right there with the answers to all our questions and making us laugh too! It was truly a great experience. Bill, I very highly recommend you and Copeland!
Copeland Toyota rates more than five stars in my opinion, but as there are only five available, I give them all five.
From start to finish, our experience with Copeland Toyota, and Bill Thomas, was outstanding.
Bill was friendly, experienced, knowledgeable, and laughed at all our jokes ;). I truly felt he had our best interest in mind - listening to what we wanted, and working with us to get us to where we needed to be.
In fact, each person we came in contact with at Copeland was friendly, helpful, and took the time to make sure we understood each step of the process.
I could not be happier with the dealership experience, and I absolutely LOVE my new RAV4, or as I am lovingly calling her, my Ravioli.
I will 100% recommend Copeland. Thank you, all, for making what could have been a stressful experience seamless and enjoyable!
"Outstanding dealer most importantly Honest and trustworthy "
Thanks to Bill Thomas and Mike DiTullio .They treated me with respect Answering my questions and understanding what I wanted. They are professionals with a friendly demeanor and no pressure
"Best customer service!!!"
I went in nervous about getting car because I thought would be too expensive but Will and Tony worked with me they were extremely friendly and helpful
"Dealt with a great salesman Bill Thomas. "
Bill was great to work with from start to finish and made the event a pleasurable experience. Since I only purchase a new car every 10 years it made a difference to have someone who can be upfront and make you feel comfortable with the experience.
"Great first car!"
- Anabel Joly
I came to Copeland for my first car and it was so easy! Bill Thomas was so helpful and nice! He found me the perfect car based on what I told him my needs were. He helped me with all the insurance stuff too which was great! My parents are very happy and relieved that I have a such a safe and reliable car. I hope he's still around when I buy my next one. Thanks so much Bill!