William Wobbeking

Holm Automotive Center Inc responded

Thank you for sharing this wonderful feedback! We are so glad to hear that you had such a positive experience with Chuck Loader during your truck's first oil change. Your comments about Chuck making you feel like you're "talking to an old friend" perfectly capture our commitment to building relationships based on trust and concern for others. It's our goal to make every visit a pleasant one, and we are proud to have team members like Chuck who make that a reality. We appreciate your continued business and your confidence in our team. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide your feedback. We are very glad to hear that your trip from Wichita was worthwhile and that you found the perfect vehicle with everything you wanted. While we are delighted with your overall experience, we do want to acknowledge your feedback regarding the purchase time. We are determined to improve in all areas, and your input helps us identify opportunities for greater efficiency. We appreciate your business and hope to serve you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are so pleased to hear that you had such a positive experience with our team. Your comments about Noe being helpful and honest, and William giving you space for financial discussions, perfectly reflect our commitment to customer care and our mission to create meaningful relationships based on trust. We believe in helping our clients make informed decisions without pressure. We will be sure to pass along your kind words to both Noe and William. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are happy to hear that Chuck Loader was cooperative and easy to work with, and we truly appreciate your recommendation. This reflects our commitment to customer care, as we strive to make every interaction a positive one. We also want to thank you for your honest ratings on price transparency and workmanship. Your input is valuable as we are always determined to improve and excel in all areas of our business to provide the best possible service to our clients. We will be sure to pass along your comments to both Chuck and William Wobbeking. Sincerely, the Holm Automotive Team of Salina.

Holm Automotive Center Inc responded

We are very sorry to hear that we failed to meet your expectations and would certainly appreciate an opportunity to better understand what transpired that put our team in such negative light. Ross cordially invites you to contact him personally so we may better understand your perspective and see what opportunities for growth me can derive from your insight. Please call 785 263 4000 and request Ross Taplin at your earliest convenience. Thanks for the candid feedback and we hope to hear from you soon! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the great review! We are so pleased to hear that Chuck and Jamie are always willing to help and that your warranty work was completed in a timely manner. Our core value of Teamwork means we achieve more when we work together toward a common cause, and your feedback is a testament to that. We'll be sure to pass along your kind words to Chuck, Jamie, Brad, and William. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic review! We are so happy to hear that Carter and the entire staff were awesome and that you would recommend us to others. Our team works hard to embody our Trustworthy core value, and your positive experience with our sales department is a great example of that. We'll be sure to share your kind words with Carter and William. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are absolutely delighted to hear how pleased you were with your experience at Holm Abilene! It's fantastic that Carter, William, and Cedric made the process so easy to work with and that you found everyone nice and courteous. Your willingness to highly recommend us truly underscores our mission to create meaningful relationships based on Trust and Fairness. We strive to provide exceptional Customer Care in every interaction, and your feedback lets us know we achieved that goal. Thank you! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you so much for your truly outstanding review of your experience at Holm Abilene! We're absolutely thrilled to hear that Cedric, Marcus, and William made the purchase of your GMC Terrain such an easy and impressive process. Knowing that you won't buy a vehicle elsewhere is the highest compliment we could receive, and it truly speaks to our mission of creating meaningful relationships based on Trust, Fairness, Value, and Quality. These gentlemen clearly demonstrated our commitment to Customer Care and helped us Excel in setting the standard. We'll be sure to pass along your heartfelt thanks to them. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with us! We're delighted to hear that William, Noe, and Cedric provided an easy and clear process for your used car purchase. We truly believe in being Trustworthy and ensuring a smooth journey for all our clients, and it sounds like they exemplified that commitment. We appreciate your recommendation! Sincerely, The Holm Automotive Team of Abilene