Willie Caldwell III | Page 11

Excellent service advisor Excellent service. Should single out Willie Caldwell for an excellent job!!!!! I have a BMW which is much more expensive than my MB and I have to say Excellent service. Should single out Willie Caldwell for an excellent job!!!!! I have a BMW which is much more expensive than my MB and I have to say their service is nothing compared to MB. Again thanks to Willie. Hope MB realizes that he is a valuable team player! More

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Perfect service keeps me coming back The service I receive from this dealership, especially Willie Caldwell, is the reason I continue to bring my car to be serviced there instead of a pla The service I receive from this dealership, especially Willie Caldwell, is the reason I continue to bring my car to be serviced there instead of a place that is closer to my home. All employees demonstrate a high level of professionalism and are always extremely courteous. Mr. Caldwell goes above and beyond all expectations one could have of a service experience. Whenever I have called about a problem with my car, I get an appointment immediately (the same day) and they fix it in a very timely manner. Needless to say, the actual work performed is excellent. It is a true pleasure to work with Mr. Caldwell and his colleagues. More

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The best service advisor you could possibly have! Mr. Caldwell has been my advisor for more than 10 years. He is the most friendly and knowledgeable advisor I have ever met. It has been very pleasant Mr. Caldwell has been my advisor for more than 10 years. He is the most friendly and knowledgeable advisor I have ever met. It has been very pleasant working with him on any problems. He has the great communication skills as well. I always trust his technical advisor, and ability to make the best the decision for me. He represents your company very well. He is one of the sweetest person you can expect to help you. He is one of the main reasons I like Mercedes. I know he is always there for you. More

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Exceptional Our advisor Willie Caldwell at Mercedes Benz of Morristown is outstanding!His attention to detail and callbacks is on point.He has a great personalit Our advisor Willie Caldwell at Mercedes Benz of Morristown is outstanding!His attention to detail and callbacks is on point.He has a great personality and is a pleasure to deal with.He is an asset to Mercedes Benz of Morristown. More

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Excellent Service with A Smile Every time I pull in the service driveway, I always greeted with a smile. Willie Caldwell my service representative has been so gracious, professiona Every time I pull in the service driveway, I always greeted with a smile. Willie Caldwell my service representative has been so gracious, professional, and always greet me with a smile. He always explain what's being done with my car while waiting, and very accommodating. I have been so impressed with the service from the staffs. More

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Mercedes Benz Service center ONLY While my relationship with this service center started out rocky, it ended on a good note. Willie was my primary point of contact and was always a ple While my relationship with this service center started out rocky, it ended on a good note. Willie was my primary point of contact and was always a pleasure to work with. He made sure my car was fixed quickly and always had a loaner available for me. He answered all my questions and if he was unsure of an answer he was quick to provide one. Each visit to the service department was a pleasure. Joe, one of the gentlemen that drives the cars was also a huge asset to the organization. He always took the time to speak to me, get to know me, and again make each visit enjoyable. More

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Always above what 's expected I 'm always greeted my pleasant people from the time I pull into the parking lot until i leave. And Willie I can't say enough about the service he pro I 'm always greeted my pleasant people from the time I pull into the parking lot until i leave. And Willie I can't say enough about the service he provides he is always professional and pleasant about his job. My experience has been good from the Lady who cleans the coffee area to the Ladies you pay for your services!!!! More

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Outstanding customer experience!! Always!!! I love visiting my service rep Willie he always takes care of me and goes above and beyond to provide me an outstanding customer experience. I love visiting my service rep Willie he always takes care of me and goes above and beyond to provide me an outstanding customer experience. More

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Temp guage issue Fast and curtious!! In and out willie help to resolve our issue was great fast and fixed no issues at all ... Out of all my cars Morristown mb service Fast and curtious!! In and out willie help to resolve our issue was great fast and fixed no issues at all ... Out of all my cars Morristown mb service center top notch , best I have experienced . More

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First Class Dealership This is my first experience with Mercedes Benz of Morristown for leasing a vehicle but not my first with my salesman Joe Defrancesco. He has assisted This is my first experience with Mercedes Benz of Morristown for leasing a vehicle but not my first with my salesman Joe Defrancesco. He has assisted me and my wife with most of our vehicle leases. We were not able to locate the exterior/interior color combination that I was looking for so I ordered the exact vehicle that I wanted and it was delivered on time as promised. I have also used your service department for service on all my vehicles. Willie Caldwell always greets me with a smile and handshake. More

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