Willie Caldwell III | Page 3

I got a flat on 287 and Willie sent someone within 15 minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery cam minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery came that day so he set up a shuttle service. I got to work and then the shuttle service delivered my car all fixed and washed on time. They all made A bad situation a lot less horrible. Thank you!! More

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Willie is the best !! Always goes above and beyond!!! Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today More

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Mercedes-Benz of Morristown at 34 Ridgedale Ave did an outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took c outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took care of the problem in a very professional way. Thank you! I can only recommend this place! ANGELO A. WEBER, MADISON NJ More

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Service is always impeccable. Willie Caldwell is the best advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz of Morristown would likely lose a lot of customers More

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Scheduled a service appointment due to a recall (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative More

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My service was fantastic as usually, Alex is awesome, called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Tha called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Thank you Alex M More

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Service staff are true professional. Willy represents the client well. I have used this service team for over 15 years and they never disappointed me. client well. I have used this service team for over 15 years and they never disappointed me. More

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I got excellent service at Mercedes service shop. The way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting don way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting done. The service advisor, Willie at Mercedes Morristown, NJ service shop is excellent in providing service advice as well as goes above and beyond customer expectations. More

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Superb service very professional! Point of contact kept me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend More

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Great job. Very responsive and quick turnaroundHighly Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car rea Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car reapaired at time they said would be done. More

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