Willie Caldwell III | Page 4
Service Advisor
Mercedes-Benz of Morristown
34 Ridgedale Ave
Morristown, NJ 07962
107 Reviews
Write a Review107 Reviews of Willie Caldwell III
June 17, 2020
We had to get our car serviced in the middle of covid. Willie, our service manager went over and beyond to help us. Excellent customer ethic! Willie, our service manager went over and beyond to help us. Excellent customer ethic! More
Other Employees Tagged: Sherif Elfatatry
February 29, 2020
Great service, my service advisor Willie, went to great lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. More
February 28, 2020
Courteous and expedient service. Large, clean and well appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. More
February 17, 2020
Willie was great as he has always been since I have been servicing my car with them. He patiently explained what was to be done, and had it completed promptly. servicing my car with them. He patiently explained what was to be done, and had it completed promptly. More
January 02, 2020
Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is always professional, friendly and efficient. More
December 07, 2019
Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a timely manor. More
Other Employees Tagged: Paul Singh
October 29, 2019
Easy to get service scheduled and arrange for a loaner car. Repair (replace recalled air bags) completed 20 minutes before promised time I had requested. car. Repair (replace recalled air bags) completed 20 minutes before promised time I had requested. More
Other Employees Tagged: Paul Singh
October 03, 2019
Willie at Morristown Mercedez service department has made sure that my service experience was nothing but amazing, he always assists if I have a concern sure that my service experience was nothing but amazing, he always assists if I have a concern More
Other Employees Tagged: Kaushal Shah, Sherif Elfatatry, Paul Singh , Henry Cohen, James Gatto
September 09, 2019
Regular service appointment I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end o I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end of service. Thank you for making so easy😊 More
Other Employees Tagged: James Gatto