Willie Caldwell III
Willie Caldwell III at Mercedes-Benz of Morristown
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Willie Caldwell III | Page 4

Service Advisor

Mercedes-Benz of Morristown

34 Ridgedale Ave
Morristown, NJ 07962

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4.8
107 Reviews
4.8

107 Reviews

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107 Reviews of Willie Caldwell III

June 17, 2020

Dealership Rating
Employee Rating

We had to get our car serviced in the middle of covid. Willie, our service manager went over and beyond to help us. Excellent customer ethic! More

by 22yearoldclient
Recommend Dealer
Yes

Other Employees Tagged: Sherif Elfatatry

Jun 24, 2020

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

February 29, 2020

Dealership Rating
Employee Rating

Great service, my service advisor Willie, went to great lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. More

by Stasia1818
Recommend Dealer
Yes
Mar 01, 2020

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your great service experience and Willie in particular.

February 28, 2020

Dealership Rating
Employee Rating

Courteous and expedient service. Large, clean and well appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. More

by Powermacuser1
Recommend Dealer
Yes
Mar 01, 2020

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our accommodating customer lounge and friendly staff.

February 17, 2020

Dealership Rating
Employee Rating

Willie was great as he has always been since I have been servicing my car with them. He patiently explained what was to be done, and had it completed promptly. More

by antho848
Recommend Dealer
Yes
Feb 21, 2020

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie Caldwell!

January 24, 2020

Dealership Rating
Employee Rating

MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. More

by ginny
Recommend Dealer
Yes

Other Employees Tagged: Henry Cohen

Jan 27, 2020

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our wonderful service advisors and our first class operation!

January 02, 2020

Dealership Rating
Employee Rating

Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is More

by LG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2020

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our No Appointment Necessary Express Service Dept. Follow this link to see the services available through our Express Service department https://www.mbmnj.com/mercedes-benz-express-service

December 07, 2019

Dealership Rating
Employee Rating

Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim More

by Jets
Recommend Dealer
Yes

Other Employees Tagged: Paul Singh

Dec 09, 2019

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our professionalism.You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

October 29, 2019

Dealership Rating
Employee Rating

Easy to get service scheduled and arrange for a loaner car. Repair (replace recalled air bags) completed 20 minutes before promised time I had requested. More

by INC
Recommend Dealer
Yes

Other Employees Tagged: Paul Singh

Nov 02, 2019

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

October 03, 2019

Dealership Rating
Employee Rating

Willie at Morristown Mercedez service department has made sure that my service experience was nothing but amazing, he always assists if I have a concern More

by Susie
Recommend Dealer
Yes

Other Employees Tagged: Kaushal Shah, Sherif Elfatatry, Paul Singh , Henry Cohen, James Gatto

Oct 03, 2019

Mercedes-Benz of Morristown responded

Thank you for visiting with us. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about our service advisor Willie Caldwell.

September 09, 2019

Dealership Rating
Employee Rating

Regular service appointment I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end o More

by Linnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Gatto

Sep 11, 2019

Mercedes-Benz of Morristown responded

Thank you for being a client of Mercedes-Benz of Morristown for 35 years! It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about your service advisor Alex.

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