Willie Caldwell III | Page 6

I got excellent service at Mercedes service shop. The way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting don way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting done. The service advisor, Willie at Mercedes Morristown, NJ service shop is excellent in providing service advice as well as goes above and beyond customer expectations. More

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Superb service very professional! Point of contact kept me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend More

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Great job. Very responsive and quick turnaroundHighly Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car rea Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car reapaired at time they said would be done. More

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We had to get our car serviced in the middle of covid. Willie, our service manager went over and beyond to help us. Excellent customer ethic! Willie, our service manager went over and beyond to help us. Excellent customer ethic! More

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Great service, my service advisor Willie, went to great lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. More

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Courteous and expedient service. Large, clean and well appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. More

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Willie was great as he has always been since I have been servicing my car with them. He patiently explained what was to be done, and had it completed promptly. servicing my car with them. He patiently explained what was to be done, and had it completed promptly. More

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MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. class operation . I’ve been a customer for over 20 yrs and highly recommend them. More

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Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is always professional, friendly and efficient. More

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Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a timely manor. More

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