Willie Reyes | Page 4

South Bay BMW dealership cars versus other BMW dealerships I feel like I am not treated as well because I did not get my car from the South Bay BMW dealership. One of the very first questions I am always aske I feel like I am not treated as well because I did not get my car from the South Bay BMW dealership. One of the very first questions I am always asked when I arrive there for service is: “Did you get your car from here (South Bay BMW)?” It also appears that unless you are a VIP customer, your loaner car is no longer a BMW but rather an Enterprise rental car. I have leased BMWs since 2004 and have ALWAYS brought them all to South Bay BMW for service but I am beginning to feel like a second-class citizen because my car did not come from there! When I leased my last BMW a year ago, I tried to lease it through South Bay BMW but I was treated so poorly, felt so pressured and wasn’t nearly given the deal that I was given at BMW Monrovia that I had no choice but to go to Monrovia. More

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Oil change I recently came into South Bay BMW to get an oil change, and it was completed in timely manner. Willie even helped out on future service recalls that I recently came into South Bay BMW to get an oil change, and it was completed in timely manner. Willie even helped out on future service recalls that were coming up. More

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BMW service I brought my car in at 2:30 pm and got a call back same day on the status of what was wrong. It was fixed and ready a day early. Checking out was sm I brought my car in at 2:30 pm and got a call back same day on the status of what was wrong. It was fixed and ready a day early. Checking out was smooth and I was on my way! More

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Service Experience Willie Reyes is one of the best service technicians at south bay bmw. He always does his best to have you in and out in the most timely manner as well Willie Reyes is one of the best service technicians at south bay bmw. He always does his best to have you in and out in the most timely manner as well as provide exceptional service from scheduling a loaner vehicle to keeping you informed via text messages and phone calls. More

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Visit to service Quality customer service provided and car was finished at the time projected. My expectations were met. I would definitely recommend this service depa Quality customer service provided and car was finished at the time projected. My expectations were met. I would definitely recommend this service department to anyone I know. More

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Oil change plus diagnostic. I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always c I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always come back to South Bay BMW. More

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Great service Had one of the best service experiences of any dealer. From start to finish was great. Keep up the great work. Willie was very attentive and helpful. Had one of the best service experiences of any dealer. From start to finish was great. Keep up the great work. Willie was very attentive and helpful. He made a difference in my experience More

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Willy South Bay BMW has exceptional service. I? have only brought my car into this dealership for service. Willie,, my service advisor is a pleasure to de South Bay BMW has exceptional service. I? have only brought my car into this dealership for service. Willie,, my service advisor is a pleasure to deal with and I? actually look forward to bringing my car in. The team is prompt when I visit and the repairs and maintenance are done on time. When I buy my next BMW, Iwill Buy from Southbay BMW. More

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Excellent Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW More

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Willy is the best! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! More

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