Wilmer Rodriguez | Page 14

I enjoyed working with Robert Madden. He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead o He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead of me in explaining questions or concerns I had about purchasing a used car. The added bonus for me was Robert's demeanor- he is friendly and engaging so I was never reluctant to repeat questions to him about matters that he had already addressed. More

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I received the most courteous and professional service from Ian Martin. Very much appreciated his expertise when selecting my X3. Otto's BMW overall is awesome! from Ian Martin. Very much appreciated his expertise when selecting my X3. Otto's BMW overall is awesome! More

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Great experience from start to finish with Dan McCloy at Otto’s BMW. Dan McCloy, my sales representative was friendly, knowledgeable, delivered excellent service and was there every step of the way until I Otto’s BMW. Dan McCloy, my sales representative was friendly, knowledgeable, delivered excellent service and was there every step of the way until I drove out of the dealership. Dan was patient, explained everything and even setup all the customized settings to my preferences before I left the dealership. The entire experience was seamless! I highly recommend Dan McCloy and the entire team Otto’s BMW. More

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Otto’s BMW of Westchester, PA is one of those rare finds within the auto dealership industry. The sales force from managers to salesmen was top-notch. Daniel McCloy was everything you could ask for when p within the auto dealership industry. The sales force from managers to salesmen was top-notch. Daniel McCloy was everything you could ask for when purchasing a car. He was very knowledgeable, professional, intuitive, kind and went the extra measure at every turn. Each question was answered clearly and concisely. Thank you! More

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This was my second time purchasing at Ottos BMW. I had the pleasure of working with Dan McCloy. I purchased an X3 and it was everything I was looking for. Dan was very patient with me, especially wh I had the pleasure of working with Dan McCloy. I purchased an X3 and it was everything I was looking for. Dan was very patient with me, especially when it came to delivering the vehicle and showing me the many features the vehicle had. I am not very tech savvy, his patience was exceptional. Dan explained all steps in the process seamlessly and was on top of everything. I have bought many cars in the past, but never had 5 star service like I did with Dan. If anyone wants a BMW please see Dan. More

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Dan is great, a true professional representing a high performance product. Otto's BMW is fantastic dealership and you can tell the owners care for their staff and as well as their clients. I will definit performance product. Otto's BMW is fantastic dealership and you can tell the owners care for their staff and as well as their clients. I will definitely recommend and Dan to everyone I know. More

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very customer focused; great customer service; Ian is a great sales rep who took great care of us and made sure we bought exactly the car we wanted. great sales rep who took great care of us and made sure we bought exactly the car we wanted. More

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Robert Madden provided outstanding sales and support for my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade i my 2023 M550i XDrive build and purchase. He kept me in the loop during the entire process and even assisted with an unexpected issue with my trade in vehicle. The entire Otto’s team is pleasant and helpful which made my entire experience pleasant. Thank you ! More

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My experience was extremely pleasant at Ottos BMW. Dan was professional and spent as much time as I needed going through vehicles and options. I even made changes after agreeing on a specific vehicle Dan was professional and spent as much time as I needed going through vehicles and options. I even made changes after agreeing on a specific vehicle and Dan worked with me to ensure I get the vehicle I wanted to include all options. Due to current auto industry issues with inventories to include parts to manufacture vehicles and transportation, I spoke with Dan numerous times on the phone and I received my new vehicle in good time. Everyone I interacted with through the new purchase process was friendly, courteous and professional. I am happy with the overall experience. More

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Always a great experience with Robert and the Otto’s team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and cert team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and certainly not last experience with Robert and the Otto’s team. More

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