Wilmer Rodriguez | Page 20
Sales Manager
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I’ve ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It’s a wonderful life and we really feel blessed.
Read more193 Reviews
Write a Review193 Reviews of Wilmer Rodriguez
April 24, 2015
Seamless Purchase Just bought our second BMW from Otto's. The experience this time even exceeded the first time when we bought a new 328i. This time our 428i convertibl Just bought our second BMW from Otto's. The experience this time even exceeded the first time when we bought a new 328i. This time our 428i convertible was a little confusing with all the options that idrive offers so we set up an appointment with Kevin Hughes who patiently led us through all the features plus several of the hidden gems that we might not have considered without his help. Ralph Nofsinger was our Client Advisor and we appreciated his informative, low pressure sales approach. We walked out content with our deal, the value of the new car and happy to have a new BMW just as the weather starts to improve. More
Other Employees Tagged: Ralph Nofsinger , Kevin Hughes
January 15, 2015
Ottos: Fair Balanced and a Wonderfull Customer Care Dealer From the time I entered this store until the time I left I never felt pressured, it was all about what can Ottos do for me? It was all about me and From the time I entered this store until the time I left I never felt pressured, it was all about what can Ottos do for me? It was all about me and my needs and how can we help you? Follow up was consistent, nothing obnoxious, we'll run store. I bought the car, service is no different than sales, consistently Ottos. You cant make a mistake here, if they have what your looking for, give them a look, they will bend over backwards for your business,, I'm not a plant, just a believer. These guys are the best, no different than their product! Murray R More
Other Employees Tagged: John Wenger
October 07, 2014
Best service ever... all things considered I would like to thank Ben Drake for being the best client advisor ever! :-) And to thank him for his patience in dealing with someone like me(it was v I would like to thank Ben Drake for being the best client advisor ever! :-) And to thank him for his patience in dealing with someone like me(it was very hard to make up my mind until the very last minute). I appreciate that every time I came in, he had a nice smile on his face. Made what seemed like a difficult transaction seem so easy and painless. I've never seen that high level of service at other dealers. Would like to also thank Wilmer Rodriguez for also offering excellent customer service! We were able to work out an excellent deal for my BMW coupe. Thank you, Ben, for checking in and for the follow-up and for explaining the vehicle features so well! I traded in my Audi which is the part of the process that was tough for me as I am a die-hard Audi fan, but I wanted to give BMW a chance because they ARE awesome cars. At the moment I'm looking for an Audi again, but if I decide to stick with the BMW brand, I would not feel sorry knowing I have Ben to count on to get me in another one! No matter what I drive in the future, my review won't change. Best of the best!! More
Other Employees Tagged: Benjamin Drake