Wilmer Rodriguez | Page 20

It is always a pleasure to work with Justice. He makes the BMW experience complete. He is very knowledgeable and quickly relates to what we are looking for in our car. the BMW experience complete. He is very knowledgeable and quickly relates to what we are looking for in our car. More

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X2 M35i PAINLESS delivery Otto's BMW has always taken great care of me from my first phone call with Bill Cosenza in service, to the managers, and my salesman, Ian Martin. This Otto's BMW has always taken great care of me from my first phone call with Bill Cosenza in service, to the managers, and my salesman, Ian Martin. This is my 4th BMW; 3rd from Otto's. Ian has sold me my last two and as long as he is there, this sale won't be our last deal. Keep up the great work!! More

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Mohammand our BMW GENIUS was and continues to be OUTSTANDING. Of all the vehicle purchases we have completed ( new, used, BMW, MB and other brands), this is the first "DELIVERY Experence" I've had. OUTSTANDING. Of all the vehicle purchases we have completed ( new, used, BMW, MB and other brands), this is the first "DELIVERY Experence" I've had. As I reflex on my purchase at Otto's , in addition to Mohammand, I would also like to THANK and mention the GREAT service we received from: 1. Jennifer Moore at front desk...Great Friendly Smile and set the Positive Tone. 2. Pre-Owned Sales Manager Wilmer Rodriguez, educated us and made our inspection happen. 3. New Car Manager Kevin Mahoney, met us at the front desk of the dealership and greeted us. 4. Finance Person, John Keenan who did OVERTIME...pass 6pm... to get our closing paperwork and tags done. 5. Title Associate , Patty Prince who double and triple checked everything to make sure John could do his work. 6. Dallas for getting the VIN 7. A FULL TANK OF GAS...WOW 8. Service department for making our BMW look like a BRAND NEW CAR!!! when it was sitting in the "DELIVERY ROOM" THANK YOU... Otto's BMW...We will do 2 things: 1. Come back to buy another BMW 2. Refer our friends, family members, customers, clients and real estate associates to you. More

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Very pleasant experience Wil re Rodriguez made our car buying experience a pleasure. Normally there is so much one-upmanship involved in the negotiations that I just want to l Wil re Rodriguez made our car buying experience a pleasure. Normally there is so much one-upmanship involved in the negotiations that I just want to leave even if I love the car, this was so different and yet we got a great price. I would recommend Otto's to anyone that wants a great car at an excellent price! More

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Red Carpet Treatment From the time we entered Otto's until we picked up our new car "it was the red carpet treatment by all" Keep up the Great Work. Also our Tha From the time we entered Otto's until we picked up our new car "it was the red carpet treatment by all" Keep up the Great Work. Also our Thank you. The Shores More

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Best Car Purchase Experience Ever Every person we interacted with from the time we entered the front door was super-focused on customer service, making it a great overall experience. Every person we interacted with from the time we entered the front door was super-focused on customer service, making it a great overall experience. Our sales person, Ralph, was a pleasure to work with; and Jesse is a true "Genius" - he gave us a great overview of the features of the car, which is really important and something we missed with our previous purchase at a different dealership. More

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The purchase of my new BMW 540i I would like to thank the BMW team for their impeccable service.. The client advisor Ian Martin ,Sales Manager Wilmer Rodriguez and Financial Manager I would like to thank the BMW team for their impeccable service.. The client advisor Ian Martin ,Sales Manager Wilmer Rodriguez and Financial Manager Joel Montessano were all just great in helping me to buy this really nice car. I plan on recommending OTTO'S BMW dealership to everyone that I know. More

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An outstanding customer experience from start to finish- we felt like we had great consultation through the process. The little touches made a huge difference! we felt like we had great consultation through the process. The little touches made a huge difference! More

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Brian Dipaolo and Noel Montesano at Ottos provided prompt and professional service at Ottos comfortable and attractive dealership. I was impressed with their careful attention to detail and will not hesitate and professional service at Ottos comfortable and attractive dealership. I was impressed with their careful attention to detail and will not hesitate to recommend them in the future. More

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good buying experience with no pressure I was looking for a used X3 and found one at Otto's. The sales people were helpful without pressure to buy and were there anytime I had a question. D I was looking for a used X3 and found one at Otto's. The sales people were helpful without pressure to buy and were there anytime I had a question. Delivery was easy with basic instruction given on the car's operating systems. I know I can go back with any questions or problems. More

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