Wilmer Rodriguez | Page 25

Wonderful to be part of the family I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle More

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Great Service from the beginning to the End!!! Their professionalism is what won me over. Bought my first vehicle from them after a couple of conversations over the phone. Truly impressed with the Their professionalism is what won me over. Bought my first vehicle from them after a couple of conversations over the phone. Truly impressed with their knowledge of their products. More

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What an amazing experience! I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the lin I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the line. My sales associate, Ian Welsh rocked it out of the park!!!! You will not be disappointed and the X3 is literally amazing! More

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Customer Focus - Integrity - Service I've been an Otto's customer for over 20 years and have purchased/leased many vehicles for myself and family. I think the hallmark of any service prov I've been an Otto's customer for over 20 years and have purchased/leased many vehicles for myself and family. I think the hallmark of any service provider is consistency of behaviors. At Otto's It starts with how I'm warmly greeted at the front door by Robin Gibbons, the receptionist, to my sales consultant, Justice Mogano, whom I consider to be a trusted advisor as well as a family friend. Couple that with a friendly, efficient service staff that explains in plain language what is needed to insure a well maintained and safe vehicle, and you have a recipe for success that keeps me coming back. In short, it comes down to a customer focused culture that Michael Valdez has nurtured in his organization over the years to make it a winner! More

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The BEST!! Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledge Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledgeable, friendly, and a pleasure to work with. Buying a car should be fun and easy, and I can guarantee that with both Heath and Otto’s! I love my X2 and can’t wait for the next 3 years in it. More

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I have been looking for this particular car for years! Finally found my V10 manual M5! I was the first to try and see the car but it was not ready,. Wilmer held the car for me until the next day. I took it Finally found my V10 manual M5! I was the first to try and see the car but it was not ready,. Wilmer held the car for me until the next day. I took it for a test drive and found a minor issue. Ian got it resolved, but I was away for a week. When I got back the car was ready, detailed and the paperwork to 5 minutes. Overall a great experience and I love the car. More

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Service and I have worked with Wilmer and Ian on four vehicles my wife and I have purchased or leased over the past three years. Wilmer is quite simply a man of h I have worked with Wilmer and Ian on four vehicles my wife and I have purchased or leased over the past three years. Wilmer is quite simply a man of his word. A very rare and valuable commodity in this day and age. Wilmer has always been willing to go the extra mile to provide extraordinary service. Ian is more than an excellent sales person ... he is our friend. Ian works hard to identify the best options available and then drives value. We have nothing but positive things to say about Wilmer, Ian and Otto’s. More

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Best BMW yet! I have purchased now 8 BMW’s, all through Otto’s BMW and all through Scott Gately. Without question, each and every time, perfection. Scott listen I have purchased now 8 BMW’s, all through Otto’s BMW and all through Scott Gately. Without question, each and every time, perfection. Scott listens, makes recommendations based on my wife and I’s needs, never tries to upsell into something we do not need. Paperwork is always prepared ahead of time, taking no more than a few minutes to complete. Scott is very friendly and professional, making buying a BMW what it should be, fun exciting and memorable. Look forward to doing more business with Scott and Otto’s in the future! More

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BMW 530 I have had several Bmw’s and this is the 3rd one from Ottos. I have worked with Scott Gately on all of these cars. He makes the experience painless a I have had several Bmw’s and this is the 3rd one from Ottos. I have worked with Scott Gately on all of these cars. He makes the experience painless and time efficient. Scott knows that his customers don’t want the run around or to be constantly haggling on the price. We discussed what I wanted and worked together to make it happen. Additionally, when you come pick the car up, the paper work is minimal with no pressure on upselling as your time is valauable. Also, if you are returning a BMW, the turn in process is effortless, thanks to Scott and Wilmer. I have referred friends and family to Scott and Ottos and will continue to do so. Thank you, my new BMW is the best one yet. More

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Our experience at Otto's BMW First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience wi First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience with purchase and service has always been "Excellent" and the facility and details are extremely impressive. Heath Cameron was very professional and thorough in demonstrating the features of our new BMW 328I Xdrive. Heath, Wilmer and the Otto's team went out of their way and worked to insure our purchase and vehicle was perfect at time of delivery. We even received a followup call from Heath to ask how the car performed on our 600 mile return trip home. We will definitely use Otto's for future purchases. Can't say enough about Otto's and Staff. Thank you. More

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