

Wilson Chihuahua
Service Advisor
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
256 Reviews of Wilson Chihuahua
March 05, 2021
"I have been a customer since 2005. Whenever I take my car..."
- Nitab
I have been a customer since 2005. Whenever I take my car for service, the team members are very knowledgeable, professional and accommodating. So far I have been pleased with the quality of work performed and I have never had any problems with my vehicle after the specified work was performed; and I rate this as knowledgeable and exceptional service
Read MoreOther Employees Tagged: Edson Trujillo, Everado Villalobos
March 03, 2021
"Excellent service. Pretty cool IT features: texted..."
- LETITCV
Excellent service. Pretty cool IT features: texted service status and offered suggestions. The staff is very friendly. No coffee though. Fast service. All service suggestions are well explained.
Read MoreOther Employees Tagged: Carlos Robles
March 01, 2021
"Service was really quick and they don't waste time..."
- shawnette_d_beacham
Service was really quick and they don't waste time sitting on the vehicle. South Bays Follow up system is the way all dealerships should be.
Read MoreOther Employees Tagged: Candice Roxas, Edson Trujillo, Everado Villalobos, Carlos Robles, Zach Maynard
February 28, 2021
"This is my 4th vehicle and everyone is helpful,..."
- CRAZYCGC07
This is my 4th vehicle and everyone is helpful, professional & knowledgeable! it doesn’t take a long time to reach a reasonable price...thank you :)
Read MoreOther Employees Tagged: Edson Trujillo
February 26, 2021
"Everything went as promised and always checked with you..."
- E.CAN82
Everything went as promised and always checked with you for approval before doing any other work on your vehicle. Liked the electronic method to view and approve work on your vehicle.
Read MoreFebruary 25, 2021
"The Service Department staff is top notch. I have had..."
- LAURA_RATCLIFF
The Service Department staff is top notch. I have had Wilson and Ever as advisors. This past service, Ever arranged a courtesy loaner vehicle and my only suggestion is to specifically point out damage on loan vehicle. The one I received had damage on a number of areas and since it was not pointed out to me I was alarmed that I might be responsible foe or.
Read MoreOther Employees Tagged: Everado Villalobos
February 18, 2021
"My car was serviced for an oil change. A car wash was..."
- SJYWIRED
My car was serviced for an oil change. A car wash was also provided. I had to wait for a while for completion but it was worth the wait.
Read MoreOther Employees Tagged: Candice Roxas, Edson Trujillo, Everado Villalobos, Anita Ruiz, Kasra Yeganeh, Larry Harris, Kelvin Bratcher, Carlos Robles, Zach Maynard
February 18, 2021
"Went to get my car serviced due to an issue I presented..."
- JAVIER90254
Went to get my car serviced due to an issue I presented during a routine oil change (needed a part ordered). Upon being told it would be a few hours of a wait I let them know I would get an Uber ride back home and to call when the car was finished. On my Uber ride back to the dealership I was informed that the dealerships were offering free Uber rides to customers. Never was I offered a ride during my initial visit nor the follow up visit to fix an item under warranty. Would have been nice to have been offered a service they should be offering and save a little money that didn’t need to be spent. Disappointed in their lack of communication.
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