Winston Whitehurst

Excellent I’ve consistently had excellent experiences working with car dealership staff. The person I worked with was professional, knowledgeable, and attentive from start to finish. They took time to un working with car dealership staff. The person I worked with was professional, knowledgeable, and attentive from start to finish. They took time to understand my needs, clearly explained vehicle options, financing, and warranties, and never made me feel pressured. Communication was prompt and transparent, which built trust and made the entire process smooth and stress-free. Their customer-first attitude, patience, and strong product knowledge made the experience positive and memorable, and I left feeling confident in my purchase and well supported after the sale. More

by itrustngny32 Verified Customer Verified Customer

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Please note that it was very efficient. I was happy with Winston and Brian. Hi I was happy with Winston and Brian. Hi More

by RENEE_D Verified Customer Verified Customer

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Your customer service is the worst. The service department will be the reason I won't buy from you again. Its the people behind the front desk. They always seem to make me feel like im The service department will be the reason I won't buy from you again. Its the people behind the front desk. They always seem to make me feel like im a burden to them. Not once have I felt welcomed to get my vehicle serviced. If it wasn't for the free oil changes I would never go back there. More

by JRALLER22 Verified Customer Verified Customer

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Service scheduled in a timely manner. Friendly service people. Took care of the recall issue. Friendly service people. Took care of the recall issue. More

by Bwork Verified Customer Verified Customer

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Great professional staff. Took no time at all for our oil change! The renovations look great in the waiting room too! Would of liked to see Winston though. He is awesome! Took no time at all for our oil change! The renovations look great in the waiting room too! Would of liked to see Winston though. He is awesome! Thank you and Happy New Year! 😊 More

by ogam2me Verified Customer Verified Customer

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I was a Perry Buick Customer and when they closed I received a letter from Southern welcoming me as a customer to receive free oil changes and state inspections for life. However each time you employ received a letter from Southern welcoming me as a customer to receive free oil changes and state inspections for life. However each time you employ new customer Reps in your service department they harass me and threaten that I am not eligible for these services since I did not buy my vehicle from Southern. I have been bringing my car to Southern since 2019 and getting my oil changed and inspections. Fortunately I have not experienced any problems with my 2015 Encore so I have not had the need for another services from you service department. I hope you will continue to honor the promise you extended to Perry Buick Customers More

by thurmione Verified Customer Verified Customer

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I have called 4 times to ask for the status of my car. No call back, the text link doesn't work and the front desk keeps promising calls back. Disgusting. No call back, the text link doesn't work and the front desk keeps promising calls back. Disgusting. More

by HALEYJOBERT Verified Customer Verified Customer

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Must be a very unhealthy location… I have been scheduled three times for an option part to be installed. So far every time multiple people have called in sick and they have had to reschedule. another appoi three times for an option part to be installed. So far every time multiple people have called in sick and they have had to reschedule. another appointment this Tuesday. Hopefully they can stay healthy enough to install my part. More

by gw0 Verified Customer Verified Customer

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Easily scheduled routine maintenance for our vehicle. Once I arrived at the scheduled time I was meet courteously and promptly. The whole experience from start to finish took around forty-five minutes. Once I arrived at the scheduled time I was meet courteously and promptly. The whole experience from start to finish took around forty-five minutes. More

by james.bearsfan Verified Customer Verified Customer

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It was amazing and him and Daniel did an awesome I'm grateful for Mr. Winston and Jerome grateful for Mr. Winston and Jerome More

by VICKIEJAMES0412 Verified Customer Verified Customer

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