Wisam Othman | Page 2

Wisam Othman, “Sam,” was more than helpful, He listened to what I needed and worked with me to find the right car. He patiently explained the process and kept me informed in the weeks between ordering the to what I needed and worked with me to find the right car. He patiently explained the process and kept me informed in the weeks between ordering the RAV4 hybrid and it’s arrival. Once it arrived, he even offered to come in on his day off to finalize the sale, although I was happy to wait one additional day. When I arrived, Sam was waiting and spent over two hours with me explaining how the Apple Car Play system and other features worked, sometimes more than once. He has been available by phone or email since I brought the car home. Truly the best service I’ve ever experienced at any dealership! I highly recommend Continental Toyota and especially, Sam Othman. More

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Unlike other dealerships that I have been to I will most certainly recommend they come over to Continental Toyota to learn what real customer service really is. The complex is 3 times the size of the other certainly recommend they come over to Continental Toyota to learn what real customer service really is. The complex is 3 times the size of the other dealerships.. Employees were at all levels kind and courteous and professional. Wisam I can't say enough of his kindness towards me that made me feel wanted and appreciated,he was professional courteous and respectful,he checked up on me at least every half hour and asked me each time if I wanted coffee or water. Aby with boundless energy smiling all the time was kind and courteous and respectful,I won't be surprised if she ends up in sales where she belongs. Ste in service is like a 4 star general, multi tasking he's positive energy is contagious. Mark the finance manager was professional and courteous, unfortunately and am sorry to say this my financing took way too long and I must also say that it was not entirely Mark's fault maybe 50 percent because I was at the dealership for over 6 hours however I wish he had checked up on me at least once like Wisam did to keep me updated about the process still Mark am sure is a really nice guy. Again Kendra was awesome The dealership was clean and well maintained bathrooms were clean and well maintained I will most certainly recommend to anyone I come in contact with I am that impressed with the service I received there. More

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Absolutely outstanding service! Thank you so much to Wisam and Dominick! 1000/10 definitely will be returning for my next new car. Thank you so much to Wisam and Dominick! 1000/10 definitely will be returning for my next new car. More

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Very friendly sales representatives, Wisam Othman was very professional and easy to work with. We were able to find my dream car thanks to him. He walk with us thru the process from the vehicle itself to very professional and easy to work with. We were able to find my dream car thanks to him. He walk with us thru the process from the vehicle itself to the financial process we’re I believe his name is Chris the financial manager. I highly recommend to give this location and their team a try if they don’t have the car they will definitely will look for yours. It’s family own I believe which makes me feel welcome. They pretty much have everything including I believe a body shop besides the rest of their services that they provide. Wisam thanks again for helping us and making my family feel at home. We’ll see you soon. More

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The customer service was phenomenal! Sam and Domenic went above and beyond to make sure I walked out with exactly what I walked in to get. The transaction went extremely smooth without Sam and Domenic went above and beyond to make sure I walked out with exactly what I walked in to get. The transaction went extremely smooth without a lot of time spent in the dealer all thanks to Sam and Domenic. I would highly recommend this dealership. More

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Entire process was simple, streamlined, and clearly explained. We got very fortunate and met Wisam when we walked in. I am in sales and am pretty particular about who I deal with-he was amazing from st explained. We got very fortunate and met Wisam when we walked in. I am in sales and am pretty particular about who I deal with-he was amazing from start to finish. More

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Friendly, helpful, patient. They really went out in the extra effort to get me what I wanted for what I could afford. They really went out in the extra effort to get me what I wanted for what I could afford. More

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They were very nice and quick when working with me. And helped me with exactly what I needed there. And helped me with exactly what I needed there. More

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Had the pleasure of working with Wisam during the purchase of my new Camry. He was very knowledgeable about the vehicle, professional, polite and not pushy. An excellent salesman I would recommend purchase of my new Camry. He was very knowledgeable about the vehicle, professional, polite and not pushy. An excellent salesman I would recommend to everyone looking for a Toyota. The dealership was clean and well organized. I had a very good car buying experience. More

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I walked into the Toyota of Countryside to look for a vehicle considering we were past customers there. Sam greeted me almost immediately and took care of my every need right till the very end. He is VER vehicle considering we were past customers there. Sam greeted me almost immediately and took care of my every need right till the very end. He is VERY knowledgeable of your products and allowed me to make my decision without pressure. He kept in contact with the status of my vehicle until I was in the driver’s seat. I wish every sales representative was as nice, comforting, and knowledgeable as Sam is! You have a real ASSET in that young man!! 👍🏽👍🏽 More

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