Xavier Young-Coss

Midway Chevrolet responded

Thank you for your review, brad.white2011! We are thrilled to hear that our team member provided such attentive service and took the time to truly understand what you were looking for. It means so much to know that you felt heard and valued during your visit to Midway Chevrolet.

Midway Chevrolet responded

We are grateful for your positive feedback about your sales experience. It's wonderful to hear that you found Xavier to be friendly and helpful during your visit to Midway Chevrolet.

Midway Chevrolet responded

We take allegations of this nature very seriously. To clarify, it is not possible to physically alter a cash receipt in our system. Additionally, the customer’s deposit was refunded in the form of a check, which provides a verifiable record that funds were returned properly. At no time was this vehicle represented as “flooded,” and we would welcome any proof to support that claim. Regarding tax fraud, we have documentation that the paystubs provided were not valid, which was confirmed directly by the company in question. Our team does not and would never engage in falsifying records, identity theft, or physical aggression toward a customer. We value transparency and integrity in every transaction, and we are happy to review this matter further with you directly. Please contact our Director of Customer Relationship Services, Diane Soza, at 855-971-8351 or Isaiah Miller, Sales Manager, at IMiller@vtaig.com so we can address your concerns appropriately.

Midway Chevrolet responded

Your positive experience truly brightens our day! We understand how challenging difficult situations can be, and we are thrilled that our team was able to turn your challenging circumstances into a positive outcome. Making the process simple and clear for our customers is exactly what we strive for every day. Your recommendation means the world to us at Midway Chevrolet, and we are honored to have earned your trust. We genuinely appreciate you taking the time to share your experience with others.

Midway Chevrolet responded

Our goal is always to provide outstanding service and help our customers find the right vehicle at a great value. In addition to the great deal you received, many of our customers love our premium add-ons, such as our paint sealant, interior treatment, and other detailing services that help protect and maintain your vehicle’s appearance for years to come. These services are designed to give your car that extra shine and long-lasting protection, ensuring you get the most value from your purchase. If you have any questions or would like more information about our additional services, please don’t hesitate to reach out to Diane Soza, our Director of Customer Relationship Services, at 855-971-8351, or Isaiah Miller, our Sales Manager, at IMiller@vtaig.com.

Midway Chevrolet responded

We are excited to hear that Xavier provided you with helpful service during your visit to Midway Chevrolet. We understand your concern about receiving only one key and appreciate you bringing this to our attention. We know how important it is to have a complete set of keys for your vehicle. Our team will work to locate the missing key or arrange to have a replacement made promptly. Your experience matters to us, and we want to ensure everything is taken care of properly.

Midway Chevrolet responded

We sincerely value your feedback and are delighted to hear about your positive experience at Midway Chevrolet. It's wonderful to know that our team provided you with friendly and knowledgeable service while answering all your questions. We're particularly pleased that you felt comfortable throughout the process without any pressure.

Midway Chevrolet responded

We are delighted to hear about your positive experience with our team. It's wonderful to know that you received such helpful assistance while feeling comfortable throughout the entire process. We're pleased that our staff took the time to understand what you were looking for and provided thorough answers to all your questions.

Midway Chevrolet responded

We are privileged to have earned your trust and satisfaction with our service. It means so much to us that you felt heard and supported while discussing your specific needs and preferences.

Midway Chevrolet responded

Thank you for taking the time to share your wonderful experience with us at Midway Chevrolet. We are pleased to hear that both Valerie and Xavier provided you with outstanding service during your visit. It means so much to know that you are very happy with your purchase. Our team works hard to ensure every customer has a positive experience, and your feedback confirms we are meeting that goal.