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YK Lee
YK Lee at Toyota of North Austin

YK Lee

New Car Sales

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

4.2
115 Reviews
4.2

115 Reviews

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115 Reviews of YK Lee

May 23, 2025

Dealership Rating
Employee Rating

The customer service provided by staff is top notch. They gave me advice and gave me the best price they could. I was giving suggestions. More

by armandoalejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2025

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Dealership Rating
Employee Rating

The service is amazingly good. Casey Elliott helped working on my car. He is very kind. More

by Sophiebhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Case Elliot

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Nov 13, 2024

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2024

Dealership Rating
Employee Rating

Great all the people was very helpful and courteous to us thank you and we are enjoying our car More

by lizabyrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez

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Sep 28, 2024

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

Dealership Rating
Employee Rating

My experience with Toyota North Austin was incredibly disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communicatio More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shannon Brady, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez, Dana Parker

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Sep 01, 2024

Toyota of North Austin responded

Thank you for speaking to us about this issue and I apologize for the delay. As discussed, there was a clerical error and your check had to be reprocessed. We have since overnighted your check. I'm sorry for the inconvenience and hope the situation was resolved to your satisfaction.

July 19, 2024

Dealership Rating
Employee Rating

Impecable la atención fueron muy amable y profesionales mantuvieron comunicación y transparencia son dignos de recomendar. More

by Liuba Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , David Hardy, Hieu Nguyen, Elmer Piche, Walter Sanchez

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Jul 20, 2024

Toyota of North Austin responded

Hola, gracias de nuevo por tomarse el tiempo para hacernos saber cómo lo hicimos. Esperamos que tenga un buen día.

July 11, 2024

Dealership Rating
Employee Rating

Very good good job,it took me no time getting the truck back,good timing More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Jasmin Salazar

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Jul 12, 2024

Toyota of North Austin responded

Hello Jeff, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2024

Dealership Rating
Employee Rating

Para ser honesto… el servicio fue pésimo me tuvieron esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurr More

by Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 09, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 26, 2024

Toyota of North Austin responded

Mis disculpas por esta demora en la respuesta, pero le agradezco que se haya tomado el tiempo de informarme sobre su experiencia de ventas. Lamento profundamente cualquier inconveniente que haya podido encontrar y me gustaría enmendarlo para recuperar su confianza como cliente valioso para cualquier servicio futuro. Comuníquese conmigo utilizando la información de contacto proporcionada. Gracias por sus comentarios y espero tener la oportunidad de comprender más sobre lo que sucedió durante su experiencia. Josie Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

April 03, 2024

Dealership Rating
Employee Rating

This is an amazing experience and I would like to contribute that everything is great More

by Magr78914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez

Report | Print
Apr 05, 2024

Toyota of North Austin responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Dealership Rating
Employee Rating

It was good but too much take time I just go to oill chang if this problem fix will very good More

by abidmehmood
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , David Hardy, Hieu Nguyen, Elmer Piche, Walter Sanchez

Report | Print
Mar 28, 2024

Toyota of North Austin responded

Thank you for your feedback. We apologize for any inconvenience caused by the wait time. ! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 21, 2024

Dealership Rating
Employee Rating

Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, Gary Beckford, JR Castillo , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez

Report | Print
Mar 22, 2024

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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