Gary Beckford

040524 Sent to Toy NA via website I have brought my Avalon Limited Hybrid to Charles Mund, Toyota NA since I moved here during the pandemic for ALL SERVICES. My last three (3) visits for service have Avalon Limited Hybrid to Charles Mund, Toyota NA since I moved here during the pandemic for ALL SERVICES. My last three (3) visits for service have been embarrassing. I have NOT received a Multi-Point Inspection. The service Rep has NOT ONCE come into the waiting room to offer any services/fluids/suggestions. I brought my car in for a 35k service and did not receive a 35k service. I am livid. The last three reps have been awful, the service has been embarrassing, and I have zero trust in anything you claimed you performed. I come to Toyota willing to pay extra money to service my car by specialist. I asked for the MANAGER to call me when I was contacted via FB due to a bad review. Well the phone message (which was supposed to be via email), was left by a man with no LAST NAME OR TITLE. I WANT TO SPEAK WITH THE HEAD OF SERVICE OR OWNERSHIP. PERIOD. More

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Very friendly guys! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! More

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This is an amazing experience and I would like to contribute that everything is great contribute that everything is great More

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The folks at the dealership were very negotiable and made an offer we couldn’t refuse! an offer we couldn’t refuse! More

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Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. who are ready to Assistant. Very thankful for being able to help last minute. More

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Timothy Landry did an amazing job with finding me the best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 More

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Layers , please find different dealership too buy a car , Toyota is not good for you , Toyota is not good for you More

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They have very good service, very friendly and very good attention , I would definitely recommend them attention , I would definitely recommend them More

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Rude, waited for 4 hrs my car was not even touch. Decided to go home without service being done. I hope to find another place to take my car. Decided to go home without service being done. I hope to find another place to take my car. More

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I had an appointment at 4:00 PM and the service adviser - Matthew Storalz told me I had to leave my car over the weekend for an oil and filter change and could not give me a ride. He argued that he did not m Matthew Storalz told me I had to leave my car over the weekend for an oil and filter change and could not give me a ride. He argued that he did not make the appointment. When I asked for a manager, he said no one was around. I asked for another service adviser at that time. Matthew walked away without bringing any one else. I had to wait until Martin showed up. Martin was able to get my service completed. More

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