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YK Lee
YK Lee at Group 1 Toyota North Austin

YK Lee

New Car Sales

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

4.7
119 Reviews
4.7

119 Reviews

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119 Reviews of YK Lee

September 22, 2026

Dealership Rating
Employee Rating

Todo muy bien me siento contento de trabajar en el grupo 1 todos son buenos More

by noeldavidmartinez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cantillo Perez, Adrian Diaz Regaldo, Edgar Cruz

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Sep 25, 2026

Group 1 Toyota North Austin responded

Thank you for your positive feedback. We’re glad to hear you’ve had a great experience with the Group 1 team and appreciate you taking the time to share your kind words.

February 09, 2026

Dealership Rating
Employee Rating

Just know if you come here for an oil change they will find a way to sell you extra services . The service person i worked was kind and nice tho. More

by byronharristx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan

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Feb 11, 2026

Group 1 Toyota North Austin responded

Dear Byron, Thank you for your feedback and for recognizing your service advisor—we appreciate the compliment. We understand your concern regarding additional service recommendations and want to assure you that all services are suggested based on vehicle needs and are always optional. Your comments have been shared with our team to reinforce clear and transparent communication. If you should have any further questions or concerns, please reach out to me, Jose Easter. You can reach me at Jeaster@group1auto.com or my direct line 512-458-2222. Best Regards, Josie Easter Service Customer Relations - Toyota of North Austin

October 30, 2025

Dealership Rating
Employee Rating

Mr. Lee was the best car dealer I have ever met. He was inviting, knowledgeable and thinking of client's interests too. I had a very pleasant interaction with him for purchasing the car. More

by chunliang.zhang
Recommend Dealer
Yes
Print
Oct 30, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

Dealership Rating
Employee Rating

The service department is exceptional. The service writers are quite knowledgeable and have always advised me appropriately. That is the primary reason for my decision to continue purch More

by oznovt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2025

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

May 23, 2025

Dealership Rating
Employee Rating

The customer service provided by staff is top notch. They gave me advice and gave me the best price they could. I was giving suggestions. More

by armandoalejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 24, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Dealership Rating
Employee Rating

The service is amazingly good. Casey Elliott helped working on my car. He is very kind. More

by Sophiebhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Case Elliot

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Nov 13, 2024

Group 1 Toyota North Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2024

Dealership Rating
Employee Rating

Great all the people was very helpful and courteous to us thank you and we are enjoying our car More

by lizabyrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez

Print
Sep 28, 2024

Group 1 Toyota North Austin responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

Dealership Rating
Employee Rating

My experience with Toyota North Austin was incredibly disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communicatio More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez, Dana Parker

Print
Sep 01, 2024

Group 1 Toyota North Austin responded

Thank you for speaking to us about this issue and I apologize for the delay. As discussed, there was a clerical error and your check had to be reprocessed. We have since overnighted your check. I'm sorry for the inconvenience and hope the situation was resolved to your satisfaction.

July 19, 2024

Dealership Rating
Employee Rating

Impecable la atención fueron muy amable y profesionales mantuvieron comunicación y transparencia son dignos de recomendar. More

by Liuba Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , David Hardy, Hieu Nguyen, Elmer Piche, Walter Sanchez

Print
Jul 20, 2024

Group 1 Toyota North Austin responded

Hola, gracias de nuevo por tomarse el tiempo para hacernos saber cómo lo hicimos. Esperamos que tenga un buen día.

July 11, 2024

Dealership Rating
Employee Rating

Very good good job,it took me no time getting the truck back,good timing More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Jasmin Salazar

Print
Jul 12, 2024

Group 1 Toyota North Austin responded

Hello Jeff, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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