Yazen Saleh

Yazen was very professional and answered all of my questions. In addition, he went through the invoice line by line. Highly recommended! questions. In addition, he went through the invoice line by line. Highly recommended! More

by Racerda31 Verified Customer Verified Customer

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Yazen was great! ! Appreciated his patience walking me through things, his clear explanations, and excellent customer service. Definitely enjoyed my experience. ! Appreciated his patience walking me through things, his clear explanations, and excellent customer service. Definitely enjoyed my experience. More

by CARRIE.BELSKY Verified Customer Verified Customer

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Same day appointment. Fast, an hour less than originally told. Still struggle with credit card fee. Fast, an hour less than originally told. Still struggle with credit card fee. More

by jasedlacek73 Verified Customer Verified Customer

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The person that I spoke to to make the initial appt didnt get 2 of the 3 things right when I arrived. I was handed off to Yazen which is fine but the hand odd wasn't good. Parts tried to charge me for warran get 2 of the 3 things right when I arrived. I was handed off to Yazen which is fine but the hand odd wasn't good. Parts tried to charge me for warranty items but Yazen caught it More

by greg.errard Verified Customer Verified Customer

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My car looked like it was ransacked. I showed the associate how the mechanics left my car and it was a complete mess. It is very disrespectful the way it was left. I am NOT a fan of Hond I showed the associate how the mechanics left my car and it was a complete mess. It is very disrespectful the way it was left. I am NOT a fan of Honda. The service sucks. I’ve taken the vehicle to multiple Honda dealers and it’s always something. Never again will I purchase a Honda. More

by suzyp_20 Verified Customer Verified Customer

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Your Lyft process for getting customers home is flawed and inconsistent. The recall on the fuel pump was done incorrectly and it resulted in the car stalling in traffic. Called twice to get a tow and inconsistent. The recall on the fuel pump was done incorrectly and it resulted in the car stalling in traffic. Called twice to get a tow and twice both service representatives answered and failed to help. Me asking for a service manager got me sent to a voicemail while stuck in traffic. Finally received service and a tow and was told if it’s discovered to be the Honda dealership fault they will cover the tow. Great reassurance while I’m in traffic. Having left your dealership 30 minutes prior. Overall. The experience involving the Lyft issues all the way to a fuel pump installed incorrectly has left me with very little confidence in this dealership. More

by Rwiedmeyer Verified Customer Verified Customer

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I don’t like the new phone system. You can never get through to a live person. Horrible. I do like the service at Honda though. You can never get through to a live person. Horrible. I do like the service at Honda though. More

by wendy_pierce Verified Customer Verified Customer

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The dealership and the staff were very professional and efficient along the entire process, Great Job efficient along the entire process, Great Job More

by rjmanders Verified Customer Verified Customer

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Over charging for something I’m supposed to be paying one price and got charged double price and got charged double More

by tamika_criss4 Verified Customer Verified Customer

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Pretty good dealer to work with, was a bit disappointed this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my steering wheel felt slippery.. had to clean it when I got back home.. the service guy that checked my car in was really nice but I think he might be new.. seemed like he was trying to hard to please me so I hope someone tells him to relax a little bit.. Overall the experience was good. The shuttle driver was awesome! Really enjoyed the conversation with him while he was giving me a ride to and from the dealer ship... Please let everyone know they did a good job. The oily stuff came off easily.. I couldn't tell if it was motor oil or some kind of skin lotion or something.. thanks again everyone! More

by MARK97564 Verified Customer Verified Customer

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