Yazen Saleh
Yazen Saleh at Russ Darrow Honda

Yazen Saleh

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Yazen Saleh

August 05, 2025

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Employee Rating

It was a very easy and quick process! Joe was very kind and helpful with any questions I had! Definitely going here for any other questions that I may have! More

by OSORIOKENNETH256
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

August 02, 2025

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The Dealer ship was nice and very clean, and the people were very nice. Over all I had a great experience. More

by Bassman21463
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Recommend Dealer
Yes
Aug 02, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 29, 2025

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Yazen was very professional and answered all of my questions. In addition, he went through the invoice line by line. Highly recommended! More

by Racerda31
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

July 21, 2025

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Yazen was great! ! Appreciated his patience walking me through things, his clear explanations, and excellent customer service. Definitely enjoyed my experience. More

by CARRIE.BELSKY
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Recommend Dealer
Yes
Jul 21, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

July 18, 2025

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Same day appointment. Fast, an hour less than originally told. Still struggle with credit card fee. More

by jasedlacek73
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

July 10, 2025

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The person that I spoke to to make the initial appt didnt get 2 of the 3 things right when I arrived. I was handed off to Yazen which is fine but the hand odd wasn't good. Parts tried to charge me for warran More

by greg.errard
Recommend Dealer
No

Other Employees Tagged: Yazen Saleh

Jul 14, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience, Greg, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

July 01, 2025

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My car looked like it was ransacked. I showed the associate how the mechanics left my car and it was a complete mess. It is very disrespectful the way it was left. I am NOT a fan of Hond More

by suzyp_20
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Zach Gresbach , I don’t kno which of these guys was the one who serviced my car. But Zach is the name that shows up.

Jul 05, 2025

Russ Darrow Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. George Matthews george.matthews@russdarrow.com

June 29, 2025

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Your Lyft process for getting customers home is flawed and inconsistent. The recall on the fuel pump was done incorrectly and it resulted in the car stalling in traffic. Called twice to get a tow More

by Rwiedmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Gresbach

Jul 02, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

June 28, 2025

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I don’t like the new phone system. You can never get through to a live person. Horrible. I do like the service at Honda though. More

by wendy_pierce
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Recommend Dealer
Yes
Jun 29, 2025

Russ Darrow Honda responded

Hi Wendy: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 27, 2025

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The dealership and the staff were very professional and efficient along the entire process, Great Job More

by rjmanders
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

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