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161 Reviews of Yeen Briceno
Verified Customer
April 27, 2021
This is the second time I have had my 2020 Honda Accord in Service for issues and both times, I have been charged. Keep in mind, that it is still under the 36K or 3 year warranty. The first time the emer in Service for issues and both times, I have been charged. Keep in mind, that it is still under the 36K or 3 year warranty. The first time the emergency brake pull/button located near the gear shift malfunctioned. I was told that some coke or something caused it to malfunction and I would be charged $400+. Most recently, my warning lights on my dashboard came on (it seems like all of them). I was told that my front camera had come out of alignment. No accident or no signs of a crash. Anything like a rock or bump in the road could have caused it. I was told that would cost me $290 to get it aligned. Warranty or is it charge whomever you can. Camera out of alignment with no signs of a crash, seems like Wolfchase Honda is out to make money other than to warranty work. Very unhappy with the service department. More
by CYNTHIA6422
Other Employees Tagged: Luis Castillo
April 15, 2021
Yeen is my go to Service Advisor. She always takes great care of me and goes beyond what I expect. Please let her know how much I think of her! care of me and goes beyond what I expect. Please let her know how much I think of her! More
by MIKE_MALONE
Other Employees Tagged: Les Kruger, Fred Mack
April 14, 2021
We were very pleased with our recent service visit for routine maintenance. We were particularly pleased that our service advisor was able to update our GPS system. Thank you so much 👍😁 routine maintenance. We were particularly pleased that our service advisor was able to update our GPS system. Thank you so much 👍😁 More
by EEPSCHRIMPER
April 07, 2021
My experience at the dealership was excellent the staff member was very knowledgeable and friendly. She informed me exactly what was needed and how long it would take. member was very knowledgeable and friendly. She informed me exactly what was needed and how long it would take. More
by GERALDHOLLIMAN
April 04, 2021
I received exceptional customer service from Yeen Briceno. She took very good care of me and made sure I knew everything that was going on with my car and offered discounts that were available. Briceno. She took very good care of me and made sure I knew everything that was going on with my car and offered discounts that were available. More
by BLACKDEB57
April 01, 2021
Very nice experience. The best part about it, it was covered under warranty! Quick service and nice people all around. Will be back there for my next service, even though I have to drive 30 min. covered under warranty! Quick service and nice people all around. Will be back there for my next service, even though I have to drive 30 min. More
by JOEW4
March 31, 2021
Excellent service as always. Yeen did a wonderful job taking the vehicle and explaining how the oil change and vehicle check up process would work. Kudos to her and the service department supporting her taking the vehicle and explaining how the oil change and vehicle check up process would work. Kudos to her and the service department supporting her. More
by jmathew67
March 30, 2021
Yeen is the best! Very helpful!Got my A12 and 45K Yeen is the best! Very helpful! Got my A12 and 45K servicing done in the same afternoon, and the car runs fantastic! Tony, the courtesy driver, was Yeen is the best! Very helpful! Got my A12 and 45K servicing done in the same afternoon, and the car runs fantastic! Tony, the courtesy driver, was very punctual and polite and an absolute pleasure to rude with! More
by HUTCHINS.BOYD
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