I'm always pleased with service received @Wolf hase Honda
,the staff is always courteous.
,the staff is always courteous.
More
by JOSEPHINEEGGERSON
Verified Customer
Verified Customer
Jun 25, 2021 -
Wolfchase Honda responded
Thanks, Josephine, for taking time out of your day to leave feedback regarding your recent service experience at Wolfchase Honda. We value your loyalty and look forward to serving you again.
Great service as always. Glad to work with Yeen who
checked my glove compartment to find the extended warranty papers and filed the claim for the work. Kudos!
checked my glove compartment to find the extended warranty papers and filed the claim for the work. Kudos!
More
by jmathew67
Verified Customer
Verified Customer
Jun 25, 2021 -
Wolfchase Honda responded
Thanks so much for choosing Wolfchase Honda for your recent service needs. We're happy to learn that Yeen went the extra mile for you and found your warranty information, which ended up with a claim instead of charges. I will be certain to pass your compliments along to her so she is rewarded for her efforts. We value your business and look forward to serving you again.
Great group of people. Kept us informed and up to date
on both of our vehicles. Always willing to explain what they have done or to expect.
on both of our vehicles. Always willing to explain what they have done or to expect.
More
by OAKLEAFPHOTO
Verified Customer
Verified Customer
Jun 25, 2021 -
Wolfchase Honda responded
Thank you so much, Oak Leaf Photo, for choosing Wolfchase Honda for your recent vehicle needs. We're happy to learn that you enjoyed the experience provided by our team and look forward to serving you again.
Phenomenal customer service! Was able to get my vehicle
serviced quickly and able to fix a stuck glove box that could not be opened. Highly recommended.
serviced quickly and able to fix a stuck glove box that could not be opened. Highly recommended.
More
by SWILLIA1_81
Verified Customer
Verified Customer
Jun 25, 2021 -
Wolfchase Honda responded
We're happy to hear that you had a great experience recently with our Service Team here at Wolfchase Honda. We value your business and your opinion.
The service department checked me in without difficulty &
within 10 minutes I was able catch a shuttle ride home & back. Great job. I was not happy with someone changing my radio stations that are preset in
within 10 minutes I was able catch a shuttle ride home & back. Great job. I was not happy with someone changing my radio stations that are preset in my car. I had to reset the one station that was changed. Leave my radio alone.
More
by adhall38134
Verified Customer
Verified Customer
Jun 25, 2021 -
Wolfchase Honda responded
Thank you for taking the time to leave feedback regarding your recent visit to our Service Center here at Wolfchase Honda. I'm pleased to hear that you enjoyed the efficiency of check-in and the convenience of the shuttle service. I understand your frustrations with your radio station pre-sets being changed and will certainly send your comments along to our Service Manager so that he can review this with his team. We value your business and look forward to serving you again.
The whole staff was friendly, warm and inviting. I
enjoyed my business transition. I really appreciate the friendliness that the staff displayed. I receive this each visit.
enjoyed my business transition. I really appreciate the friendliness that the staff displayed. I receive this each visit.
More
by SHERONDONAHUE
Verified Customer
Verified Customer
Jun 09, 2021 -
Wolfchase Honda responded
Thank you for your amazing review and your loyalty to our dealership, we truly appreciate it. It's great to hear that your recent new car buying experience was so enjoyable and that you found our staff to be friendly and accommodating. We value your business and wish you many safe and happy miles in your new Honda.
I was traveling and Yeen and all the employees did a good
job of getting us back on the road with little delay. Good work
job of getting us back on the road with little delay. Good work
More
by karl_crowe
Verified Customer
Verified Customer
May 24, 2021 -
Wolfchase Honda responded
Thanks for taking the time to leave feedback regarding your recent service experience at Wolfchase Honda. It's tough to have car issues when travelling, so it's great to hear that our team, especially Yeen, was able to get you taken care of and back on the road recently. We value your business and wish you safe travels.
Great customer service as always! I didn't have any
problems. The workers were very professional and timely with the service. I thoroughly enjoyed it!
problems. The workers were very professional and timely with the service. I thoroughly enjoyed it!
More
by infinitefinesse2
Verified Customer
Verified Customer
May 24, 2021 -
Wolfchase Honda responded
Thanks so much for your continued loyalty to Wolfchase Honda and our Service Team. We're happy to hear that your recent visit was enjoyable and stress free. We value your business and look forward to serving you again.
Excellent service from the moment I arrive to the
facility for the department of service. Attention of the staff where in place all the time offering snacks and giving me updates regarding the servic
facility for the department of service. Attention of the staff where in place all the time offering snacks and giving me updates regarding the service how much time the service would take.
More
by CHEOCASIANO
Verified Customer
Verified Customer
May 10, 2021 -
Wolfchase Honda responded
Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Center at Wolfchase Honda. It's great to hear that you enjoyed the overall service experience and found our team to be both attentive and accommodating. We value the opportunity to serve you and look forward to serving you again.
Dropped my 2010 Fit off for an oil change and asked them
to also check the turn signal lever because it wasn’t working properly.
I was told that it there would be around a $135 charge to Diagnose the si
to also check the turn signal lever because it wasn’t working properly.
I was told that it there would be around a $135 charge to Diagnose the signal lever, but they would call me and let me know.
I was texted a couple of hours later that my service was completed and I could come pickup my car. Upon arrival I asked them if they had a look at the turn signal lever and it was documented that there was some debris, it was cleaned, and it was working properly… no other issues. In addition to that i found that the $10 off was not applied and that they were unable to apply it after the fact.
When I left I found that my turn signal was still not working properly… just as it was malfunctioning before.
I have also repeatedly asked them to check a scraping noise I’m hearing intermittently. I’ve been told there is a diagnostic fee and I was in agreement to pay to have it looked at. On at least two different occasions when picking my car up they stated they couldn’t find an issue and the diagnostic was not charged or mentioned.
I am now likely to find another place to service my car due to these experiences the past few months…
More
by CPETTY1
Verified Customer
Verified Customer
May 24, 2021 -
Wolfchase Honda responded
CPetty, thank you for taking the time to provide feedback regarding your recent visit to our Service Department. I'm sorry to hear that your visit was below your expectations. During my investigation of your service experience, I did find that we did clean and clean debris out of your turn signal at no charge. The only item paid for on your ticket was the Oil and Filter change. I spoke with our Service Manager and he said that if you want to bring the car back in for a diagnostic check on the scraping noise and the turn signal, he will be happy to perform the diagnostic charge for you and waive the $135 diagnostic fee. In addition, all coupons should be presented at the time of write up with your service advisor so that they are on the ticket prior to processing the ticket. I will be happy to provide you with a $10.00 credit applicable to your next visit, however, moving forward please present any coupons when placing your order with the advisor. Just present a copy of this response to Yeen to receive the complimentary diagnostic check and the $10.00 credit. We value your business and want you to be completely satisfied.
Dealer Reviews
Cars for Sale
Dealer Log In
