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Yende Francis
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22 Reviews
22 Reviews of Yende Francis
August 25, 2019
Amazing Sale Rep Yende is one of the most trustworthy, pleasant sales person I have ever met. He has a smile you cannot fake. He made our car buying experience such a Yende is one of the most trustworthy, pleasant sales person I have ever met. He has a smile you cannot fake. He made our car buying experience such a pleasure, my husband and I kept saying “this is sure a pleasant experience “ I definitely recommend that you ask for Yendi, if you ever go to Rick Case Hyundai. I highly recommend. More
by Jeri
Helpful 
March 04, 2019
Happy Customer Sales Rep was friendly was not pushy. He did not attempt to add any additional markup items. The vehicle was ready as promised with no issues. Sales Rep was friendly was not pushy. He did not attempt to add any additional markup items. The vehicle was ready as promised with no issues. More
by mrtree1
September 11, 2018
Service I’ve owned Hyundai’s for 4 years and the Rock Case Weston dealer has always been my choice . I highly recommend Isaac at the service department. He is I’ve owned Hyundai’s for 4 years and the Rock Case Weston dealer has always been my choice . I highly recommend Isaac at the service department. He is always on top of every need for my cars. More
by Fabiana12
Other Employees Tagged: Isaac Mishkin
April 21, 2018
Awesome The customer service is phenomenal. They truly care about their customers. They are friendly and ensures that I understood the process. They made a fo The customer service is phenomenal. They truly care about their customers. They are friendly and ensures that I understood the process. They made a follow up call. More
by Althea35
Other Employees Tagged: Rolando Sanabria
December 19, 2017
Thanks Yende was amazing! I would definitely return back to Rick case Hyundai again and also recommend to my family and friends. Thank you so much I really a Yende was amazing! I would definitely return back to Rick case Hyundai again and also recommend to my family and friends. Thank you so much I really appreciate it More
by llewllynraq
Verified CustomerDecember 13, 2017
Yende was an excellent salesman that made my experience delightful. I recommend rickcase hyundai to anyone that I know so they can have a great experience was an excellent salesman that made my experience delightful. I recommend rickcase hyundai to anyone that I know so they can have a great experience too More
by fishedith20
December 13, 2017
Taking advantage of the Elderly My elderly parents came into Rick Case Hyundai (Davie, FL) based on a commercial they saw on tv, stating that Rick Case could get them out of their cu My elderly parents came into Rick Case Hyundai (Davie, FL) based on a commercial they saw on tv, stating that Rick Case could get them out of their current Lease and into a New Lease with a lower payment. They were coming out of a 2016 Hyundai lease which they had never made a late payment or had any problems. They ended up with Yende Francis as their sales person.... He completely Shammed by parents!!!! He did get them into a 2017 Hyundai with a little less payment but he did not explain to them that they are turning in their 2016 lease early, so therefore there maybe some money they possible will owe. Being older and unfamiliar with the auto / lease industry, they were given the impression they could just trade in the car they have and get a new one with no additional cost to them. It is the Sales persons or the Finance managers job to be sure their clients are aware of all of their options and if there will be any backlash due to the decision the customer may make. Yende took TOTAL ADVANTAGE of this elderly couple!!! He took their 2016 Hyundai did not include it in the new deal to pay off any difference for turning the car in early or explain that. Their 2016 Hyundai sat on Rick Case's lot for over a month.... It appears Yende was hiding the unit and never contacted the Manufacture in a timely manner to come get the car. Then to make matters worse he insisted that my mother put the new 2017 Hyundai in her name only, even though the 2016 was only in my fathers name.... Again TRICKERY on Yende's part, Why would he not be able to finance the new car only in my fathers name when he has always paid on time to Hyundai. Again tricks by Yende, If they finance the new car in my mothers name, then they are giving the appearance that my father is just giving his lease back early, as if he is surrendering it or voluntarily letting the car be repossessed. What a LIE!! With all that said a few months later my parents received a letter from Hyundai stating they owe them over $5,000 due to turning in their 2016 Lease early. Why! Why! would not a good salesman explain all of the options to an elderly couple who is totally unfamiliar with this Lease/Purchase game. I'll tell you why, because Yende is a sneaky, under handed salesman just looking to get a sale at month end. And he took full advantage of these customers. I wish I was with my parents at the time, because this definitely would not have gone down like this..... I'm am a Lender in the Auto Finance industry, and therefore Yende would never have gotten away with this. We will never step foot in that Rick CaseHyundai dealership in Davie, Fl again. When my parents lease is up in 3 years we will drop the keys off and never buy from this dealership again. And for the record the over all customer service is terrible.... leaving messages for the finance managers in this matter was horrible, no respect for the customers. More
by Overit08
Other Employees Tagged: Jose Hernandez, Louis Izquierdo
November 09, 2017
Only good because of one guy. The guy that made the experience a positive one was Yende. Some of the associates were too aggressive. The finance guy was also rude. If you go there The guy that made the experience a positive one was Yende. Some of the associates were too aggressive. The finance guy was also rude. If you go there demand you work with Yende. He's the best. More
by chriscamaraza4
Other Employees Tagged: Marlon Noguera
October 25, 2017
Yende is the best I'm pleased to say this is my best car buying experience. My sales man Yende was very low pressure and got me the best deal, I will be back for sure. I'm pleased to say this is my best car buying experience. My sales man Yende was very low pressure and got me the best deal, I will be back for sure. Be sure to see Yende if you go to rick case he will fight for you good deal More
by bravemanalli
August 15, 2017
Very Happy I am pleased to say that I love my car and the experience was very good .... I will return to yende to buy my next car very good sales person , he fou I am pleased to say that I love my car and the experience was very good .... I will return to yende to buy my next car very good sales person , he fought with the managers to get me a good deal More
by brucegoldmine
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