Yesenia Cruz | Page 15

Out of state purchase The sales staff (namely Chris Holloway) and finance manager (Aldijana Hodzic) put my mind at ease concerning my most recent purchase and delivery to m The sales staff (namely Chris Holloway) and finance manager (Aldijana Hodzic) put my mind at ease concerning my most recent purchase and delivery to my home in Virginia. More

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Fantastic Buying Experience! Found an M3 online a couple of weeks ago that I really liked and reached out to the internet team at Motor Werks who promptly connected me to Sahil (S Found an M3 online a couple of weeks ago that I really liked and reached out to the internet team at Motor Werks who promptly connected me to Sahil (Sean). Sean immediately worked with me to schedule an appointment to see and drive the car. After a very fast and professional discussion with Sean and the GM, Chris Lima, we arrived at a very fair price and bought the car. No delays, no issues, no sell-ups, etc. just a GREAT buying experience all around. Chris and Ryan (Finance Mgr) made the paperwork completely painless (usually the worst part about buying a new car!) and I ended up buying a long term extended warranty, wheel protection, etc. again all my choice at VERY fair prices! No pressure here at all. Since the sale, the follow-up and support have been outstanding. They truly role model great customer service. All and all a GREAT buying experience from a group of true professionals. I have bought numerous BMWs and other expensive cars from other dealerships but would rate Chris and his team at the top in terms of professionalism and service. Consequently, I highly recommend Motor Werks, Sean and Chris to any prospective car buyer. They will not disappoint! More

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An amazing experience! The team I worked with were amazing! Agnes, Andy and Ryan, thank you for your patience and professionalism with a personal touch!!! We love our new The team I worked with were amazing! Agnes, Andy and Ryan, thank you for your patience and professionalism with a personal touch!!! We love our new BMW! More

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Buyer from Colorado We worked with Motorwerks to purchase a 7 series from out of state. They were utmost helpful and informative and made us very comfortable buying witho We worked with Motorwerks to purchase a 7 series from out of state. They were utmost helpful and informative and made us very comfortable buying without even driving the car. Thanks! More

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Fantastic service as always! I picked up my 10th car from Motorwerks in Barrington and as always, received fantastic service and a great price on a 2016 BMW 535i. Whether purchasi I picked up my 10th car from Motorwerks in Barrington and as always, received fantastic service and a great price on a 2016 BMW 535i. Whether purchasing a Porsche, Mercedes or BMW, my wife and i have never been disappointed. Special shout out to Harry Gianos, my Sales/Lease Advisor. Great job! More

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Very Good Customer Service - worked to make the deal I checked out a car online and filled out a dealer inquiry. Yesenia immediately replied and set me up with an appointment to see the vehicle. My I checked out a car online and filled out a dealer inquiry. Yesenia immediately replied and set me up with an appointment to see the vehicle. My girlfriend actually went in to see the vehicle as I was stuck at the office. Upon arrival, Harry Gianos took great care of her, and they work through the details of the deal - pulling me in on the phone when necessary. We were a bit off on pricing, but Andy Shah (sales manager worked hard to make a deal). They actually struck a deal without me being there... When i did get a chance to go in person, I received the same level of service. Ryan Durso did a fantastic job sourcing a competitive finance package and was very thorough with the process and making sure we understood what we were signing. I have purchased three cars in the past 2.5 years and the staff/experience at Motor Werks was one of the better experiences I have had at a dealership. I have never written a review before, but felt they deserved it. Thanks for the pleasant car buying experience. More

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"Family-like Atmosphere" This was my second BMW, but my first one purchased from MotorWerks. From my initial phone call to the dealership( answered by Anna Kail), to my visit, This was my second BMW, but my first one purchased from MotorWerks. From my initial phone call to the dealership( answered by Anna Kail), to my visit, where I met Harry Gianos, the entire experience was outstanding! Truly, it felt like I was part of this BMW family! Now my new car is in the driveway, and I know that I was extremely lucky to have found Anna and Harry! What a pleasure it is to do business with people who care about the customer! In my opinion, MotorWerks is the "Delightful Dealership" in Barrington! Thank you, Harry! Cheers, Jill Kainu More

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Outstanding My wife purchased a 2016 X3 on a Friday and I came back the following Friday and purchased a certified 2015 535i x drive. I was very pleased with my My wife purchased a 2016 X3 on a Friday and I came back the following Friday and purchased a certified 2015 535i x drive. I was very pleased with my experience at the dealership. Aldijana Hodzic and Chris Lima were extremely courteous and helpful. Aldijana is a gem. She made my wife and I feel right at home. She contacted us several times to ensure our satisfaction. Chris Lima was very honest and personable. You can tell after meeting him that he is a good person. I could since his sincerity. I understand that their business is to sell vehicles, but there was no pressure and no deception on their part. I received great value on my trade (2014 GMC Sierra, loaded). Our close friends Michelle and Dan Parsons recommended Motor Werks to us. It was quite a show last week when we went to see them. All the cars slowing down to look because their were 4 BMWs in the driveway. Thank you Motor Werks More

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