Yngrid Caceres

Outstanding customer service and accommodation to meeting all my needs. They went above and beyond to get me the exact vehicle I was in the market for, even when it wasn’t on the lot and gave me an excellent all my needs. They went above and beyond to get me the exact vehicle I was in the market for, even when it wasn’t on the lot and gave me an excellent price that I couldn’t be happier for. More

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This is the second Sierra truck I purchased from the store and every single time I have been treated right! No sales pitch just straight to the point and easy to work with! store and every single time I have been treated right! No sales pitch just straight to the point and easy to work with! More

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I decided to contact Starling because of the ads I saw online. They seemed sincere and I wanted to see if they were willing to put their money where their mouth is. Boy am I glad I did. My initial contact online. They seemed sincere and I wanted to see if they were willing to put their money where their mouth is. Boy am I glad I did. My initial contact was Yngrid. I called her a few times and eventually spoke to Emily when Yngrid was not working. Emily handed me off to Cesar. I bothered and pestered all three of them many times. Not once were they not patient and respectful and accommodating. They made me feel as if they really cared about my needs and desires which kept changing. I explained to all of them that I had a previous relationship with a local dealership in South Florida but I was willing to listen to them. Cesar gave me a price and told me he did not wish to go back and forth. I told him I was going to contact a few other dealers but I would not divulge his price. He told me he felt as if he just made a deal for another dealer. I assured him I also did not wish to go back and forth. I asked him if someone beat his deal if he wanted me to give him the last chance. He told me “no” that he had given me his best deal. I contacted various dealerships by phone and even went in person to the one I had the previous relationship with. When I left there, it felt like I had been on a boat in rough waters with no land in sight or a never ending roller coaster. I told my wife the difference in experiences between Starling and all others was like night and day. I decided to drive almost 2 hours to Starling to put a face to the voices. I was referred to Robert to be my direct salesperson. While there, Mr Prats walked in to meet me as did Emily. I did the paperwork with Mr Seidle. I cannot tell you how happy I am that I contacted Starling. Yngrid got the ball rolling and kept me interested. Emily was on the same page as Yngrid. Cesar bent over backwards and went above and beyond to please me. Robert was amazing as was Mr Seidle. You guys have a top notch team and definitely bucked the reputation of hating to deal with people at car dealerships and I appreciate it very much. My experience was so good that I cannot wait until my lease is ready to turn in so I can get my next vehicle. My only regret is I was not able to meet Yngrid because she was off. Next time. Thank you, thank you, thank you. Orlando V. Fernandez More

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Brians was our sales person, very knowledgeable, very nice and took the time to help us understand all the options that were available in order for us to make the correct decision for us! Great team! nice and took the time to help us understand all the options that were available in order for us to make the correct decision for us! Great team! All great things! More

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Great experience 3rd car purchased with this dealership highly recommend great price for my trade highly recommend great price for my trade More

by maryellenkobold Verified Customer Verified Customer

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Christian is amazing. Had an oil change appointment and was in and out in no time. Had an oil change appointment and was in and out in no time. More

by michaelv Verified Customer Verified Customer

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John Hobson was very professional and and very helpful with questions we had on our new vehicle you always dread going to a dealership but Starling gmc Buick in Stuart was great with questions we had on our new vehicle you always dread going to a dealership but Starling gmc Buick in Stuart was great More

by beckiholloway910 Verified Customer Verified Customer

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Brians was great. He was very honest and kind. He explained everything and was very quick. I’d recommend him to anyone looking for a new vehicle! He was very honest and kind. He explained everything and was very quick. I’d recommend him to anyone looking for a new vehicle! More

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Was the best car buying experience of my life in and out 3rd car my family has purchased from this location 3rd car my family has purchased from this location More

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I would Javier a 20 if I could he covered every detail and answered all our question helped me set on onstar and bluetooth and showed us how to use the navigation. He is a super dedicated employee and answered all our question helped me set on onstar and bluetooth and showed us how to use the navigation. He is a super dedicated employee More

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