Emily Poole

I drove up from Fort Lauderdale because Cesar and Emily were able to give me such a great deal!! As soon as we got there, Mike helped us test-drive the car and was wonderful!! He even helped me turn in my were able to give me such a great deal!! As soon as we got there, Mike helped us test-drive the car and was wonderful!! He even helped me turn in my BMW lease, which was a relief for me! Matt made all the closing paperwork go seamlessly. Thank you! More

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Amazing experience! He is your guy if you're looking for a car. He greeted me with kindness and a big smile. Brahim kept me informed through out the entire process. Easy He is your guy if you're looking for a car. He greeted me with kindness and a big smile. Brahim kept me informed through out the entire process. Easy to talk to and explained everything. I will be back! THANK YOU!!! More

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I had a great experience at Starling Dealership! I’m very happy with my purchase and the entire process was smooth from start to finish. A special thank you to Emily, who was always attentive, he I’m very happy with my purchase and the entire process was smooth from start to finish. A special thank you to Emily, who was always attentive, helpful, and made sure everything went well. She answered all my questions and provided excellent customer service throughout the process. I highly recommend Starling Dealership, and if you have the chance, ask for Emily. She truly goes above and beyond to make sure you’re taken care of. Thank you for everything ⭐️🦋💗 More

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This is the second Sierra truck I purchased from the store and every single time I have been treated right! No sales pitch just straight to the point and easy to work with! store and every single time I have been treated right! No sales pitch just straight to the point and easy to work with! More

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I decided to contact Starling because of the ads I saw online. They seemed sincere and I wanted to see if they were willing to put their money where their mouth is. Boy am I glad I did. My initial contact online. They seemed sincere and I wanted to see if they were willing to put their money where their mouth is. Boy am I glad I did. My initial contact was Yngrid. I called her a few times and eventually spoke to Emily when Yngrid was not working. Emily handed me off to Cesar. I bothered and pestered all three of them many times. Not once were they not patient and respectful and accommodating. They made me feel as if they really cared about my needs and desires which kept changing. I explained to all of them that I had a previous relationship with a local dealership in South Florida but I was willing to listen to them. Cesar gave me a price and told me he did not wish to go back and forth. I told him I was going to contact a few other dealers but I would not divulge his price. He told me he felt as if he just made a deal for another dealer. I assured him I also did not wish to go back and forth. I asked him if someone beat his deal if he wanted me to give him the last chance. He told me “no” that he had given me his best deal. I contacted various dealerships by phone and even went in person to the one I had the previous relationship with. When I left there, it felt like I had been on a boat in rough waters with no land in sight or a never ending roller coaster. I told my wife the difference in experiences between Starling and all others was like night and day. I decided to drive almost 2 hours to Starling to put a face to the voices. I was referred to Robert to be my direct salesperson. While there, Mr Prats walked in to meet me as did Emily. I did the paperwork with Mr Seidle. I cannot tell you how happy I am that I contacted Starling. Yngrid got the ball rolling and kept me interested. Emily was on the same page as Yngrid. Cesar bent over backwards and went above and beyond to please me. Robert was amazing as was Mr Seidle. You guys have a top notch team and definitely bucked the reputation of hating to deal with people at car dealerships and I appreciate it very much. My experience was so good that I cannot wait until my lease is ready to turn in so I can get my next vehicle. My only regret is I was not able to meet Yngrid because she was off. Next time. Thank you, thank you, thank you. Orlando V. Fernandez More

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Christian is amazing. Had an oil change appointment and was in and out in no time. Had an oil change appointment and was in and out in no time. More

by michaelv Verified Customer Verified Customer

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Emily, Internet sales, Brians used car sales, Matt finance Manager and Luis in service They got the deal done and then some. They really put my mind at ease from beginning to end. From customer ser finance Manager and Luis in service They got the deal done and then some. They really put my mind at ease from beginning to end. From customer service and finance to the service department, every step of the process was exceptional. It was the best experience I’ve ever had at a dealership. The process was simple, transparent, and stress-free. I didn’t just leave with a car I left with the exact car I wanted. Highly recommend! More

by gregory Verified Customer Verified Customer

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To be honest we were impressed with how our experience went to begin with because of Emily she is a very sweet person and answered all of our questions. Then we were about to walk out of the dealership be went to begin with because of Emily she is a very sweet person and answered all of our questions. Then we were about to walk out of the dealership because we didn’t like the way our sale was being handled but Matt stepped in and took over and really saved the deal for us and Starling. Matt and Emily are very special and hardworking people and should be commended More

by raysnolesfan Verified Customer Verified Customer

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Great service, they really take care of you and your vehicle Would definitely recommend They are the best vehicle Would definitely recommend They are the best More

by YX Verified Customer Verified Customer

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Very impressed with this dealership. The facility was extremely clean and professional, and the staff was friendly, courteous, and great to work with. The facility was extremely clean and professional, and the staff was friendly, courteous, and great to work with. More

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