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Yolanda Anchondo
Yolanda Anchondo at Group 1 Ford El Paso

Yolanda Anchondo

Internet Sales Representative

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Yolanda Anchondo

September 03, 2025

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Employee Rating

Siempre que llevo mis vehículos a la agencia Ford Siempre tengo muy buena atención sobre todo el Sr. Jose Carrillo. More

by DEMETRIOA87.DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2025

Group 1 Ford El Paso responded

Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si hay algo más que podamos hacer por ti.

August 26, 2025

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Employee Rating

Great Service Arturo “Tury” Montes was great, very resourceful, respectful and attentive since I drove in for service. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Luis Caraveo, Monica Salom, Daniel Burciaga , Arturo “Tury” Montes

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Aug 28, 2025

Group 1 Ford El Paso responded

Hello Christopher, we're happy you found our staff Arturo to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2025

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Employee Rating

They did a great job servicing my Ford Explorer. It was busy, but I felt comfortable and taken care of. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Luis Caraveo, Monica Salom, Daniel Burciaga

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Aug 27, 2025

Group 1 Ford El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 07, 2025

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Employee Rating

Excelente servicio y atencion. Las personas que nos atendieron sumamente calificadas. Dandonos diferentes opciones y mostrando las funciones del auto. Great people..... More

by ORVO56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Luis Caraveo, Monica Salom, Daniel Burciaga , CARLOS PINEDA

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Aug 09, 2025

Group 1 Ford El Paso responded

Hola, ¡gracias por compartir tu experiencia positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!

July 30, 2025

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Employee Rating

Te explica muy bien y es una persona amable. Tiene carácter y alluda a sus clientes. More

by María
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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Aug 01, 2025

Group 1 Ford El Paso responded

Hola María, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen día!

July 26, 2025

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Employee Rating

I took my Ford F150 truck to get serviced, and when I got it back, got it home found out that the fluids reservoir for the wipers has a crack in it. And it's leaking fluid that same day I took it to service, More

by Webetoys1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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Jul 29, 2025

Group 1 Ford El Paso responded

I’m sorry for the inconvenience you faced regarding your recent concerns with service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at (smartinez@group1auto.com). Your cooperation will help us resolve this issue promptly. Thank you. Sasha Martinez, Customer Relations Director Shamaley Ford | (915)629-4237 | smartinez@group1auto.com

July 24, 2025

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Employee Rating

Great customer service. Able to get a quick response during entire experience with the dealership. Would recommend this dealership to others More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Eduardo

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Jul 26, 2025

Group 1 Ford El Paso responded

Hello Amanda, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2025

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Employee Rating

Great and friendly service for brake and rotor work. Marija was very helpful and communicated throughout. More

by chrisw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Marija

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Jul 22, 2025

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

July 17, 2025

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Employee Rating

All the staff was really informative and helpful, especially Sasha Martinez. We will definitely be back. More

by martinez_bony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Sasha Martinez

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July 13, 2025

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Employee Rating

Fast friendly great customer service my service adviser was great told everything I need to know about the process More

by Ranger2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Jesus robles

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Jul 15, 2025

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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