Good Communication.
Everything was explained properly and the work was done in a timely mannner
Everything was explained properly and the work was done in a timely mannner
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by chiggins
Service Price Transparency
Dec 18, 2023 -
Herb Chambers BMW of Sudbury responded
Thank you for being part of our Herb Chambers BMW of Sudbury family! We look forward to serving you again!
Yordanys did a great job helping me in a difficult
situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a
situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a sense of humor. He is the best service person I have had at your dealership in the 23 years I have been a customer.
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by goldfred
Service Price Transparency
Nov 17, 2023 -
Herb Chambers BMW of Sudbury responded
Goldfred, it's fantastic to know that Yordanys was able to assist you effectively during your visit at Herb Chambers BMW of Sudbury. We appreciate the kind words and we're glad his professionalism stood out!
Kudos to Yordanys for his, pleasant, knowledgeable,
professional demeanor. He was very respectful to my needs and made me feel confident that my service would be done and that I would get a smaller loa
professional demeanor. He was very respectful to my needs and made me feel confident that my service would be done and that I would get a smaller loaner vehicle that I requested.
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by Giana
Service Price Transparency
Nov 09, 2023 -
Herb Chambers BMW of Sudbury responded
Giana, it's great to know that Yordanys was able to provide you with the high standard of service we strive for at Herb Chambers BMW of Sudbury. We appreciate your feedback and look forward to assisting you again in the future!
Beautiful, great design, super clean facility.
Nicest staff. So accommodating.We called from the Mass Pike with a flat tire, and were told to come right over, where they had the replacement tire i
Nicest staff. So accommodating.We called from the Mass Pike with a flat tire, and were told to come right over, where they had the replacement tire in stock. So reassuring.
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by sps1948
Service Price Transparency
Oct 27, 2023 -
Herb Chambers BMW of Sudbury responded
We're glad to know our team at Herb Chambers BMW of Sudbury could assist you promptly and efficiently, especially during such an inconvenient situation. Thank you for your kind words about our facility and staff! Safe travels ahead with your new tire!
When I arrived at the service door to drop my car off,
there was a gentleman to greet me and direct me to go.
there was a gentleman to greet me and direct me to go.
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by C.williams71170
Service Price Transparency
Oct 18, 2023 -
Herb Chambers BMW of Sudbury responded
It's great to know you were greeted promptly and directed appropriately at Herb Chambers BMW of Sudbury. We appreciate your feedback!
Yordanys made sure I understood the issue and even talked
to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape.
to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape.
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by ark3
Service Price Transparency
Oct 06, 2023 -
Herb Chambers BMW of Sudbury responded
We're glad to know that Yordanys assisted you effectively and answered all your questions at Herb Chambers BMW of Sudbury. We look forward to helping keep your car in top shape! Thanks for the review!
No issues, All went as expected.
They make it easy, how it should be done everywhere.
They make it easy, how it should be done everywhere.
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by m.tveskov
Service Price Transparency
Oct 02, 2023 -
Herb Chambers BMW of Sudbury responded
Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers BMW of Sudbury!
A great service Dept well organized with great staff.
Would def recommend the purchase and servicing of your BMW here.
Thx
Would def recommend the purchase and servicing of your BMW here.
Thx
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by Mon1Gold
Service Price Transparency
Sep 25, 2023 -
Herb Chambers BMW of Sudbury responded
Thank you for trusting the Herb Chambers BMW of Sudbury team with your automotive needs! We're grateful for your support and look forward to seeing you next time!
Been going to this dealership since 2009.
Excellent service. My 2009 BMW is in great shape with all the service performed there,
Today was the first time I had Yordanys for a service associa
Excellent service. My 2009 BMW is in great shape with all the service performed there,
Today was the first time I had Yordanys for a service associate. He is very professional and an asset to the dealership.
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by lconnor15
Service Price Transparency
Sep 19, 2023 -
Herb Chambers BMW of Sudbury responded
We're glad to know you've been with us since 2009 and that your BMW is still in great shape! It's also wonderful to learn Yordanys provided excellent service during your recent visit. Thanks for choosing Herb Chambers BMW of Sudbury, we appreciate the support!
The service advisor was very attentive to my concerns and
helped me track down my sales guy. The wait wasn’t bad at all, considering I was very late to my appointment.
helped me track down my sales guy. The wait wasn’t bad at all, considering I was very late to my appointment.
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by saysamone1978
Service Price Transparency
Sep 14, 2023 -
Herb Chambers BMW of Sudbury responded
Thank you for the 5-star rating! We're glad to know our service advisor was able to assist you effectively and efficiently at Herb Chambers BMW of Sudbury. We appreciate your feedback and hope to see you again! Have a great day!