The services take to long.
I can't believe to take to long to repair
I can't believe to take to long to repair
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by ROSARIOMANSO
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Rojas
Jan 10, 2023 -
Williamson Cadillac responded
ROSARIOMANSO, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Jan 10, 2023 -
ROSARIOMANSO responded
Mr. Rogers, thank you for answering the survey that I sent you. I am very upset because I could only have my car for a week and then it had brake and transmission problems. I took it to be fixed on December 29, 2022 and they still have not told me when it will be ready to be picked up. I also have a Lexus car and when I take it in for service, the most it takes is two days for service or repair. I am disappointed and I don't think I can recommend them to anyone. It is a lack of respect. Thank you.
Rita listen to what I needed and efficiently found the
car and payment i wanted
car and payment i wanted
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by C.CARACCIA970
Verified Customer
Verified Customer
Jan 05, 2023 -
Williamson Cadillac responded
Thank you so much for leaving this awesome review of our dealership. Rita truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
I was a bit perplexed with how a car we were working on
was sold from under us twice the same day. It was also perplexing how the lease pricing was worked out. I feel we received a much higher pricing for
was sold from under us twice the same day. It was also perplexing how the lease pricing was worked out. I feel we received a much higher pricing for a lease than usual, even for the price of the car. And, no one was really able to fully explain much. I also think the additional amounts over sticker price is insult to injury, legal gauging and overall, poor business practice for the sake of profits. After all, the cars will sell. This simply inflates that cost, not value of the car and when the market levels, consumers will remember. Perhaps someone should take a look at dealers like Massey Yardley that still sell cars without "market adjustments". I will go back to them for sure, as for Williamson Cadillac, I'm sorry to see Ed subscribe to this practice. It is a great opportunity for him to stand out as a leader for his loyal customers. Another williamson lease is coming up soon for me and I will probably just return it and release where I don't feel taken advantage of. Love the car, hated the experience. Many thanks to Benny trying to make up for the experience with cups, hat and umbrellas. Nice people, bad practices. Thanks.
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by BILL@PSMSMARTBIZ.COM
Verified Customer
Verified Customer
Dec 01, 2022 -
Williamson Cadillac responded
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
The best service i have ever received while purchasing a
car. I would definitely be their customer forever!!!!
car. I would definitely be their customer forever!!!!
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by ORUIZ0
Verified Customer
Verified Customer
Nov 08, 2022 -
Williamson Cadillac responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Lo recomendaria 100% ,mi vendedora Rita parker excelente
persona ,me ayudo en lo que yo queria y me senti muy bien en todo, y en financiamiento igual yo lo recomiendo a mis amigos y usaria siempre cadillac
persona ,me ayudo en lo que yo queria y me senti muy bien en todo, y en financiamiento igual yo lo recomiendo a mis amigos y usaria siempre cadillac en el futuro.
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by Lovebaby141820
Verified Customer
Verified Customer
Oct 27, 2022 -
Williamson Cadillac responded
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Profesionales Honestos Cordiales siempre ayudando
explicando cada cosa que el cliente necesita humanos con mucha paciencia y siempre escuchando las necesidades del cliente.
explicando cada cosa que el cliente necesita humanos con mucha paciencia y siempre escuchando las necesidades del cliente.
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by DIGNORA05
Verified Customer
Verified Customer
Oct 21, 2022 -
Williamson Cadillac responded
¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Tuvimos muy buena experiencia mi esposo y yo ,el vendedor
Carlos fue excelente sin duda regresaríamos otra vez .
Carlos fue excelente sin duda regresaríamos otra vez .
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by GISELFUENTE
Verified Customer
Verified Customer
Oct 17, 2022 -
Williamson Cadillac responded
¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Atencion excellent , very professional and friendly ,
the salesperson Omar did a very good job as well as the finance person , we was very happy with the purchase of our new car. Thanks Williamson
the salesperson Omar did a very good job as well as the finance person , we was very happy with the purchase of our new car. Thanks Williamson Cadillac .
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by CINT891
Verified Customer
Verified Customer
Sep 27, 2022 -
Williamson Cadillac responded
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
El vendedor muy amable y nos ayudo a decirdir para
encontrar nuestra mejor opcion. Excelente atencion 100% recomendado
encontrar nuestra mejor opcion. Excelente atencion 100% recomendado
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by Eilyvaldesmartinez
Verified Customer
Verified Customer
Sep 13, 2022 -
Williamson Cadillac responded
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Three time return customer because of Guillermo Farinas.
He has consistently provided excellent customer service with no pressure. Mr. Fundora listened to my financial needs and was able to accommodate them
He has consistently provided excellent customer service with no pressure. Mr. Fundora listened to my financial needs and was able to accommodate them in a professional hassle-free manner.
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by RSANCHEZ
Verified Customer
Verified Customer
Sep 06, 2022 -
Williamson Cadillac responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you.
Sincerely, Jeff Rogers - jrogers@wagmiami.com