Great Service !
I’m so Happy with the Dealer team , Especially with Alberto Fernandez and Carlos Gomara
I’m so Happy with the Dealer team , Especially with Alberto Fernandez and Carlos Gomara
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by SAIDYVQ
Verified Customer
Verified Customer
Mar 28, 2023 -
Williamson Cadillac responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
El mejor Dealer sin duda.
Quedamos muy complacidos con la compra de nuestro Cadillac Escalade.
Quedamos muy complacidos con la compra de nuestro Cadillac Escalade.
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by VEGADAYNERIS
Verified Customer
Verified Customer
Mar 21, 2023 -
Williamson Cadillac responded
Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Amazing consistent personal customer service and they
make you feel like family - love buying our cars from Williamson
make you feel like family - love buying our cars from Williamson
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by Dani Spiegy
Verified Customer
Verified Customer
Feb 22, 2023 -
Williamson Cadillac responded
Dani, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
These guys at Williamson Cadillac, both in Sales and
Service departments are awesome. Top notch service from a great crew.
Gary Smith
Service departments are awesome. Top notch service from a great crew.
Gary Smith
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by GSMITH27
Verified Customer
Verified Customer
Jan 20, 2023 -
Williamson Cadillac responded
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
The services take to long.
I can't believe to take to long to repair
I can't believe to take to long to repair
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by ROSARIOMANSO
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Rojas
Jan 10, 2023 -
Williamson Cadillac responded
ROSARIOMANSO, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Jan 10, 2023 -
ROSARIOMANSO responded
Mr. Rogers, thank you for answering the survey that I sent you. I am very upset because I could only have my car for a week and then it had brake and transmission problems. I took it to be fixed on December 29, 2022 and they still have not told me when it will be ready to be picked up. I also have a Lexus car and when I take it in for service, the most it takes is two days for service or repair. I am disappointed and I don't think I can recommend them to anyone. It is a lack of respect. Thank you.
Rita listen to what I needed and efficiently found the
car and payment i wanted
car and payment i wanted
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by C.CARACCIA970
Verified Customer
Verified Customer
Jan 05, 2023 -
Williamson Cadillac responded
Thank you so much for leaving this awesome review of our dealership. Rita truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
I was a bit perplexed with how a car we were working on
was sold from under us twice the same day. It was also perplexing how the lease pricing was worked out. I feel we received a much higher pricing for
was sold from under us twice the same day. It was also perplexing how the lease pricing was worked out. I feel we received a much higher pricing for a lease than usual, even for the price of the car. And, no one was really able to fully explain much. I also think the additional amounts over sticker price is insult to injury, legal gauging and overall, poor business practice for the sake of profits. After all, the cars will sell. This simply inflates that cost, not value of the car and when the market levels, consumers will remember. Perhaps someone should take a look at dealers like Massey Yardley that still sell cars without "market adjustments". I will go back to them for sure, as for Williamson Cadillac, I'm sorry to see Ed subscribe to this practice. It is a great opportunity for him to stand out as a leader for his loyal customers. Another williamson lease is coming up soon for me and I will probably just return it and release where I don't feel taken advantage of. Love the car, hated the experience. Many thanks to Benny trying to make up for the experience with cups, hat and umbrellas. Nice people, bad practices. Thanks.
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by BILL@PSMSMARTBIZ.COM
Verified Customer
Verified Customer
Dec 01, 2022 -
Williamson Cadillac responded
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
The best service i have ever received while purchasing a
car. I would definitely be their customer forever!!!!
car. I would definitely be their customer forever!!!!
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by ORUIZ0
Verified Customer
Verified Customer
Nov 08, 2022 -
Williamson Cadillac responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Lo recomendaria 100% ,mi vendedora Rita parker excelente
persona ,me ayudo en lo que yo queria y me senti muy bien en todo, y en financiamiento igual yo lo recomiendo a mis amigos y usaria siempre cadillac
persona ,me ayudo en lo que yo queria y me senti muy bien en todo, y en financiamiento igual yo lo recomiendo a mis amigos y usaria siempre cadillac en el futuro.
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by Lovebaby141820
Verified Customer
Verified Customer
Oct 27, 2022 -
Williamson Cadillac responded
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Profesionales Honestos Cordiales siempre ayudando
explicando cada cosa que el cliente necesita humanos con mucha paciencia y siempre escuchando las necesidades del cliente.
explicando cada cosa que el cliente necesita humanos con mucha paciencia y siempre escuchando las necesidades del cliente.
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by DIGNORA05
Verified Customer
Verified Customer
Oct 21, 2022 -
Williamson Cadillac responded
¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese!
Sincerely, Jeff Rogers - jrogers@wagmiami.com