Yourik Ghadimi | Page 2

I have been a customer at Santa Monica BMW for the past 3 yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technician yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technicians are the best in the business and always go above and beyond! My 5 series has 118k and drives like it’s brand new straight from the factory! It’s like having your own professional pit crew and im the formula 1 driver!! 🏁🏎️ More

by MARK.LEDERMAN Verified Customer Verified Customer

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Fast, friendly service! Great job re-aligning my wheels. Very communicative. Thank you for the service! Great job re-aligning my wheels. Very communicative. Thank you for the service! More

by DEE Verified Customer Verified Customer

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Patrik is great! He was incredibly helpful and competent and even worked on his day off to help get the transaction done with my tight timeframe. He was incredibly helpful and competent and even worked on his day off to help get the transaction done with my tight timeframe. More

by CWHITING Verified Customer Verified Customer

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Responsive and attentive - easy to deal with and local! The mechanics send videos making the work transparent. The mechanics send videos making the work transparent. More

by AIMEEKNOWLTON Verified Customer Verified Customer

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Excellent service the manager was fabulous in helping me and they gave me the white glove treatment! and they gave me the white glove treatment! More

by BRIELLE1818 Verified Customer Verified Customer

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Great service with knowledgeable employees and service personnel that inform you about your car anytime. personnel that inform you about your car anytime. More

by KAMBIZ_4M Verified Customer Verified Customer

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The sales manager is a liar and a xxxxxxx , my service advisor Caesar , over talked rushed and could care less about my concerns. Save yourself stress and go to another location. I’ve never experienced su advisor Caesar , over talked rushed and could care less about my concerns. Save yourself stress and go to another location. I’ve never experienced such horrible service from bmw in my life. I’ve drove bmw for 10 years and only service my cars at the dealer …. I just can’t believe this. More

by KETURAH.BRANCH Verified Customer Verified Customer

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The service was dismissive and rushed. We were not granted much time for consideration. We weee never offered a beverage or space. We were not granted much time for consideration. We weee never offered a beverage or space. More

by AGREDANOFAM Verified Customer Verified Customer

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Great service would never go anywhere else. They always get me out in a timely fashion and the service people are super nice and accommodating. They always get me out in a timely fashion and the service people are super nice and accommodating. More

by DJOSEPH38 Verified Customer Verified Customer

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I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. change. Now my entire engine is not working. I wish i never came to SM BMW. More

by JOSEPH58 Verified Customer Verified Customer

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